Our first Inspiring Vacations booking experience
This is our first Inspiring Vacations experience. The Eqypt/Jordan/Israel trip looks great on paper, the airfare offer is generous and the cooling-off period reasonable. The only problem is the customer service centre doesn't take calls, and only undertakes to answer written queries within a couple of weeks which is after the cooling-off period finishes. So we seem to be committed but with unanswered queries. Here's hoping ....
Reply from Inspiring Vacations
Hello John,
We sincerely apologise that you were not satisfied with the service as our team manages an increased level of communication, and response times are taking longer than usual.
We hope that you reconsider your review score once you have experienced more of our excellent customer service.
Thank you for your understanding and patience and we look forward to having you travel with us.
Kind Regards,
Inspiring Vacations