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AirFreight.com Reviews 1,552

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the attentiveness and helpfulness of the staff. People appreciate the prompt response times and efficient customer service, which made them feel valued and supported throughout the entire process. Consumers are particularly impressed with the delivery service, noting that shipments are on time and handled with care. The clear and consistent communication, including updates on the status of shipments, is also highly valued. Many reviewers express a strong desire to continue using the company's services in the future, citing the positive experiences they have had.

Based on these reviews

Rated 5 out of 5 stars
Verified

This was my first time shipping freight. Andy made the process very simple and my shipment arrived on-time and in perfect condition!

Rated 5 out of 5 stars
Verified

Dealing with Steve was as transparent as could be from the get go; -we obtain rate almost instantaneously -kept us informed/updated every step of the way Overall, great job!

Rated 5 out of 5 stars
Verified

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challengi... See more

Rated 5 out of 5 stars
Verified

Kevin is the man when it comest to air freight. He takes care of business and has never missed a critical deadline. I use him for air freight to Hawaii where I ship custom boxes to sea food processors... See more

Rated 5 out of 5 stars
Verified

Andy was nice and made things easy for our company! He communicated with us through out the entire process ( when the driver arrive ; when they were loading and unloading the truck) which was very rea... See more

Rated 5 out of 5 stars
Verified

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier th... See more

Rated 5 out of 5 stars
Verified

Andy made the entire experience great from our initial phone call to updates along the route and pictures to ensure the shipment arrived on time. Would definitely use AirFreight.com again to ship our... See more

Rated 5 out of 5 stars
Verified

The service was phenomenal. Kevin was outstanding from my initial call for a quote through the whole process. Communication was excellent, constant updates on where the route was and updated ETA's.... See more

Rated 5 out of 5 stars
Verified

This was my first time using AirFreight.com and I would not hesitate to use them again. Communication from Kevin was clear, and all promised timeframes were met. They were even able to work with us wh... See more

Rated 5 out of 5 stars
Verified

Great experience. I dealt with john who was extremely helpful. Quick to respond to my questions and concerns. They delivered quickly and went above and beyond. I will definitely use them again.

Rated 5 out of 5 stars
Verified

The guys were great! I was in a pinch getting some equipment for a weekend job and within 10 minutes of being on the phone they had pickup and delivery scheduled for same day. Will definitely be using... See more

Rated 5 out of 5 stars
Verified

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

Rated 5 out of 5 stars
Verified

From the moment I spoke to Kevin I was 100% thrilled he jumped in and didn't hesitate to help me find a solution for freight I needed ASAP going from a remote location to it's destination as a hot sho... See more

Rated 5 out of 5 stars
Verified

Great communication. Great updates. Great all round. Will definitely keep them in mind for other freight loads.

Rated 5 out of 5 stars
Verified

Pickup and Delivery were right on time, and our service rep. Todd helped us navigate through setting up everything.

Rated 5 out of 5 stars
Verified

We are very grateful for the service AirFreight.com was able to provide. They were very quick to respond and made the process as efficient as possible. Thank you!

Rated 5 out of 5 stars
Verified

Having a strong transportation background myself I was pleased to work with Air Freight as they knew the regulations, what was needed to ship product to our customer.

Rated 5 out of 5 stars
Verified

arrived early for pickup notified us of leaving shop and arriving at destination Fast courteous service Prompt and competitively priced

Rated 5 out of 5 stars
Verified

Andy, who managed the shipment was very professional, and had very prompt responses.

Rated 5 out of 5 stars
Verified

Driver was amazing and came though despite poor weather and a tight schedule

Rated 5 out of 5 stars
Verified

service was exactly what was promised. you get calls text messages along the way. we were in a jam and you guys came thru for us big.

Rated 5 out of 5 stars
Verified

these guys are very professional, got our delivery to us faster than expected. we will definitely use again if we need a fast delivery. would highly recommend

Rated 5 out of 5 stars
Verified

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more

Rated 5 out of 5 stars
Verified

The patience of your company representative, who walked me through the process. Then, as explained, the product was picked up at the specified time, and before I knew it, the product arrived at the... See more

Rated 5 out of 5 stars
Verified

This company was wonderful to work with. They were on time, professional and very good at communication.

Rated 5 out of 5 stars
Verified

Easy to set up, great communication, fair price, and arrived right on time!

Rated 5 out of 5 stars

AirFreight.com provides truly exceptional service. We recently needed an urgent, time critical shipment hendled, and their team managed the entire process flawlessly

Rated 5 out of 5 stars
Verified

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the... See more

Rated 5 out of 5 stars
Verified

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars
Verified

we had a last minute hot shot delivery needed. they made it happen and we received our shipment on time.

Rated 5 out of 5 stars

I used to pick up the trailers from them and drop them off at airport, they were great and friendly it used to take me 40 minutes to go round trip, but ones I knew them the shipping and receiving peop... See more

Rated 5 out of 5 stars

A great company who offers excellent services. Looking forward in having more experiences with AirFreight.com. Thank you.

Rated 5 out of 5 stars

Airfreight company is a company that knows what they are doing when it comes time is on point, no delay tactics , the delivering service is marvious, serious, punctual, faster and more convenient. W... See more

Rated 5 out of 5 stars

AirFreight seamlessly guided us through every step of the way with unparalleled professionalism and first-class service.

Rated 5 out of 5 stars
Verified

John (Sales) & Rudy (Driver) were soooooo amazing! They saved the day for my business and wedding in November. Brought tables from California to Texas in 29 hours. I am so so thankful for them forever... See more

Rated 5 out of 5 stars

Andy was highly professional and provided awesome support and follow-up. I was super pleased with his service and with your company as a whole, and I would definitely use your services again.

Rated 5 out of 5 stars
Verified

I had an excellent experience with Airfreight. Their communication was outstanding—they picked up the equipment on time and delivered it exactly as scheduled. The team was professional, friendly, and... See more

Rated 5 out of 5 stars

My experience with Airfreight was exceptional. Communication throughout was superb - they collected the equipment punctually and delivered it right on schedule. The entire team demonstrated profession... See more

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Company details

  1. #1 of 25 best companies in Logistics Service
  2. #1 of 11 best companies in Delivery Service
  3. #1 of 9 best companies in Freight Forwarding Service
  4. #1 of 24 best companies in Shipping Company
  5. #1 of 14 best companies in Shipping Service
  6. #1 of 4 best companies in Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

My experience with Airfreight was…

My experience with Airfreight was exceptional. Communication throughout was superb - they collected the equipment punctually and delivered it right on schedule. The entire team demonstrated professionalism, warmth, and made the process effortless. I highly recommend their services!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

very professional

these guys are very professional, got our delivery to us faster than expected. we will definitely use again if we need a fast delivery. would highly recommend

November 25, 2025
Rated 5 out of 5 stars
Verified

John (Sales) & Rudy (Driver) were…

John (Sales) & Rudy (Driver) were soooooo amazing! They saved the day for my business and wedding in November. Brought tables from California to Texas in 29 hours. I am so so thankful for them forever! I owe them my life!!!

November 21, 2025
Rated 5 out of 5 stars
Verified

Kevin is the man when it comest to air…

Kevin is the man when it comest to air freight. He takes care of business and has never missed a critical deadline. I use him for air freight to Hawaii where I ship custom boxes to sea food processors. Sometimes they need stuff faster than ocean and that is when I call Kevin.

November 6, 2025
Rated 5 out of 5 stars
Verified

Very professional and always available.

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need.
He worked very fast on our request and was always available for questions and updates.
Everything went great and we were able to get an urgent part delivered in an amazingly short turnaround to our customer.

October 29, 2025
Rated 5 out of 5 stars
Verified

I had an excellent experience with…

I had an excellent experience with Airfreight. Their communication was outstanding—they picked up the equipment on time and delivered it exactly as scheduled. The team was professional, friendly, and easy to work with. Highly recommend!

October 28, 2025
Rated 5 out of 5 stars

Outstanding Service from Start to Finish

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the entire process, which gave us peace of mind. The shipment arrived on time as promised, and the communication and professionalism exceeded our expectations. Truly a fantastic experience — we will absolutely use them again and highly recommend their services!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

This has been the best freight service…

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

October 7, 2025

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