Bonjour, Mon avis sur l'intervention de Gavin du support d'Anucubic. Mes impressions étaient très mauvaises après un changement d'extrudeuse et Gavin m'a fait envoyer une extrudeuse de remplacem... See more
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Have a design in mind? With a Anycubic SLA/FDM 3D printer, you can build and make it a reality in just hours. Buy a budget 3d printer now, FREE SHIPPING & best after-sales service. 3Dream, for freedom to make!
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I had some problems with a new…
I had some problems with a new printer,very quick reply and they immediately sent me the spare part
Had a problem with Print head (my…
Had a problem with Print head (my fault), solved promptly 🔥🔥
Very quick and kind response.
Very quick and kind response.
Problem solved.
Excellent communication and very fast…
Excellent communication and very fast to help me sort out my error and replaced the part needed under warranty.
Perfect support and helpful
The service is great. It is helped with components. I am very satisfied. Get the last parts now then everything should work again thanks Mark.
I have a great experience with this…
I have a great experience with this company,
Great service broke a printer part
Great service broke a printer contacted Mark at customer support .he's sending 1 out straight away .
I bought kobra s1 a fantastic printer easy to fix and use highly recommended
Improved a lot in Service
Improved a lot in Service. If they now speed up their provisioning in Parts, they really will be a challenger to the other companies.
Awesome customer service
As a retired electronic field technician, I have found working with their service department a pleasure. They give quick response to inquiries and timely follow up.
Great Help!
Some issuezs with my Kobra 3 Max .The…
Some issues with my Kobra 3 Max .The Aftersale team react with professionalism. Thanks to them, my printing experience is perfect now!
I had excellent experience with service…
I had excellent experience with service office, because a issue on my acepro they immediately give me answers and a troubleshooting to perform in order to identify the problems. In 4 days the sent a spare parts, i’m waiting them to solve the issue. I can recommend anycubic, they are truly professional and ready to support after-sales service.
I had an error issue come up and they…
I had an error issue come up and they were quick to talk and respond very kindly and are now sending me a free replacement for my parts!
Great service…
The customer service is quick and they take care of their customers
Was having problems whit my bed no…
Was having problems whit my bed no working properly Anycubic take care of me, They send me a new bed that fixed my problems.
Thanks you guys I truly appreciate it you guys.
Had some issues
Had some issues, mainly of my own doing. Suarez was so helpful and i was back printing within a few days
I received my Anycubic Kobra 3 V2 and…
I received my Anycubic Kobra 3 V2 and filament. I've watched the u-tube videos a couple times 1st. What a great packing job this company does. Piece by piece I get it all put together. Watch out for those little blue filament tube clips. My big hands found it hard to get ahold of them. Putting one on it popped off and I couldn't find it. Luckily I was able to use the one off the single line filament tube to use in the mean time. I contacted customer service to see about getting more and the response was prompt and parts are on there way. Fired up the machine and made the camera case came out great. Next tried a christmas tree and it had coding issues. So I tried a little teddy bear holding and ornament came out great and made 4 more of them. Its cool where I am and this machine works absolutely great. Very impressive!!!!
Awesome customer support
Awesome customer support. I've had bad experience with other printer companies. I didn't have hope of finding a new signal cable for my anycubic s1 it came broken they got back to my email and fixed my problem.
Extremely poor customer service
Experience has been nothing but negative so far. My order was shipped in two parcels. First parcel with the printer arrived promptly but was left in front of the house on the street for anyone to take. Luckily, my neighbour took it in so it doesn't get stolen. The second parcel arrived and it was an empty, already opened box. After countless emails, customer services are trying to put the responsibility of investigating on me which is against consumer law. They are unwilling to resolve the issue by either replacing the missing part of the order or issuing a refund. I'm considering returning the printer because this just shows anycubic is not helpful to their customers and if this is the start, how will they assist with any other issues or queries going forward.
Very satisfied with customer service
Very satisfied with customer service. Quick and helpful
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