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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Consumers express significant dissatisfaction with various aspects of the business. Many people report issues with their orders, noting discrepancies between the promised and actual delivery dates, with several experiencing substantial delays. A number of consumers also highlight problems with the quality of the product received, describing issues such as blurry text, scratches, and color inaccuracies. Furthermore, people frequently mention negative experiences with customer service, pointing out the difficulty in reaching a representative and the unhelpfulness of the virtual assistant. Some reviewers report that their inquiries are ignored, and resolutions are not provided in a timely manner. There are also complaints about unexpected additional costs, such as taxes and customs fees, not being transparently communicated during the order process.

Based on these reviews

Rated 2 out of 5 stars

I ordered A6 leaflets. The quality of the product was ok, but I find lack of transparent information about taxes & customs disappointing. The value of my order was 116 AED and upon delivery I had to p... See more

Rated 2 out of 5 stars

Ordered a bulk of business cards and paid extra to have them delivered by September 2nd. Delivery is now estimates for February 9th! I have ordered from Bizay previously and it wad absolutely fine... See more

Company replied

Rated 2 out of 5 stars

The order process offered different delivery dates for different prices. I picked one, paid and to my surprise the delivery moved up by 6(!) days. That is no way to do business. Never again! Update... See more

Company replied

Rated 1 out of 5 stars

Do not buy. I’m updating my review because nothing has been resolved. Bizay only replied publicly to make it look like they were addressing the issue, but they never actually provided support... See more

Company replied

Rated 1 out of 5 stars

I ordered customised beer coasters from Bizay on 7 November and still have not received my order. Bizay put the wrong address on the parcel, which caused the shipment to sit at the TNT Bristol facil... See more

Company replied

Rated 1 out of 5 stars

These guys are scammers. I ordered business cards on 350gsm card and they arrived at a drastically lower weight of paper. They would not give me a refund despite photographic evidence showing them tha... See more

Company replied

Rated 1 out of 5 stars

my business card text came out super grainy and blurry and totally illegible. the digital preview they show you when you place your order looks nothing like the product you'll receive in the mail. the... See more

Company replied

Rated 1 out of 5 stars

Do not order from this company. I ordered a quantity of hanging tags for use inn a charity Christmas campaign. The order was placed with an original delivery date of Nov 27th It is now Dec 9th and I h... See more

Company replied

Rated 1 out of 5 stars

Review: I ordered 500 loyalty cards (Order #324731) and Bizay sent me the wrong product — just regular business-style cards with my logo. I was charged, but the correct item never arrived. I tried... See more

Company replied

Rated 1 out of 5 stars

blackfriday deal does now work, we are still waiting for our account to be credited for order 4352564. You have customer service outside a useless chatbox, we have 31 orders to 1 star review- sort you... See more

Company replied

Rated 1 out of 5 stars

Do not use this company. I ordered from them as I needed items by a certain date and paid a lot extra for the faster delivery option. Even though they have my postal address on my account, they invent... See more

Company replied

Rated 1 out of 5 stars

Site looks good and east to navigate with free templates to use. Price is what drew me to this site, only to find out at the very end, delivery prices were just debacle! Not sure anyone wanting bu... See more

Company replied

Rated 1 out of 5 stars

Awful experience. I ordered beer mats, the carrier has confirmed the delivery has been lost but Bizay have not processed the refund, over £50 of product. Hard to speak to anyone, chatbot useless. Do... See more

Company replied

Rated 1 out of 5 stars

I wrote a review before saying we didn't get the product, but it got worse. We received a fake FedEx statement saying it was tied up in customs and they needed more money. Stay away from this business... See more

Company replied

Rated 1 out of 5 stars

I placed an order on October 14 2025, with a delivery date of November 6 2025. The estimated delivery time is quite long. As of today, November 11, my order has not arrived, and I need it for my book... See more

Company replied

Rated 1 out of 5 stars

My order was several days late arriving. The virtual assistant does not help and I am unable to email them or reach a live person. do not use

Company replied

Rated 1 out of 5 stars

Ordered some flyers using their "designers". After numerous attempts where they don't listen to requests they produce a flyer but add an extra number to my phone number so it's useless. Most lik... See more

Company replied

Rated 1 out of 5 stars

I went through the whole process of designing a double side business card. They then charged me an extra $4 for my own work then doubled the price on checkout with some deadline, hidden fee garbage.... See more

Company replied

Rated 1 out of 5 stars

I ordered some posters. I received a photo of their delivery which was not outside my house. Wrong colour front door !! It wasn't any of my neighbours. Trying to contact them has been a nightmare. The... See more

Company replied

Rated 1 out of 5 stars

An absolute scamming BUSINESS! I would not recoommend!! I ordered 25 packaging bags on the 4th of August ane ever since the delivery dates keep getting pushed. They ignore ALL MY EMAILS and do not giv... See more

Company replied

Rated 1 out of 5 stars

Warning do not use this website. Paid extra for freight to arrive by a certain date - 3000 stickers still not arrived weeks later - still waiting, no customer service responds. Absolute disaster of... See more

Company replied

Rated 1 out of 5 stars

Ordered 250 personalised beer mats. Order supposed to arrive on the 20th August and it still hasn't. I have tried emailing and the AI bot on the website, both of which just send me the tracking link w... See more

Company replied

Rated 1 out of 5 stars

After setting everything up and putting together my designs of stickers and business cards for 2 hours, the company Bizay totally pissed me off by putting huge shipping cost - 50cad for shipping of st... See more

Company replied

Rated 1 out of 5 stars
Verified

I have never experienced customer service this bad. They flat-out refuse to answer direct questions, claim they lost the order, then suddenly say it's in transit, and yet it never arrives. No de... See more

Company replied

Rated 1 out of 5 stars

I’m waiting since literally 55 days for my delivery. The costumer service never replied me, even though I send already several emails and opened a resolution. I’m very very disappointed and I kinda ha... See more

Company replied

Rated 1 out of 5 stars

I placed an order for a sticker logo on May 4, 2025, but I still haven’t received it. If you’re unable to fulfill orders, why continue accepting them? I would like a refund. I’ve already reached out t... See more

Company replied

Rated 1 out of 5 stars

Paid extra for delivery on specific date, order didn’t arrive filled in complaint form and item then turned up 2 days late. When order arrived it was not what we had paid for. I have logged another co... See more

Company replied

Rated 3 out of 5 stars

I had ordered business cards from them previously they arrived on time. There was some error (QR code not scanning) and they offered to print at no extra cost. Back then they were responsive on emails... See more

Company replied

Rated 1 out of 5 stars

It's hardly possible to effectively communicate with this company. All their responses provide little to no support in individual cases. As a result, I had no idea how the final product would look... See more

Company replied

Rated 1 out of 5 stars

Order 4352564 - When are we being credited? We have no way of contacting customer service outside or a chatbox, which cannot help

Company replied

Rated 1 out of 5 stars

Seems to be a UK website but my order has been 10 days now with no delivery date, tracked from a Portuguese courier. Site says no customer service available accept going round in circles with a bot. N... See more

Company replied

Rated 1 out of 5 stars

They've told me they wont print my anti-genocide stickers so I've asked for a refund for 2 months and they wont send. no customer service. I've sent over 30 messages in different ways. no phone numb... See more

Rated 1 out of 5 stars

I have been trying to get a refund for my order that I placed with a delivery date of the 15-08-25. It is now the 26-08-25 and the tracking has read the same since 3-08-25. This has clearly been... See more

Company replied

Rated 1 out of 5 stars

I made order number 03871704 a month ago and it has not been received to this date. I got an email saying it had been fully delivered and when I check the tracking number on the courier website it... See more

Company replied

Rated 1 out of 5 stars

Shocking, I ordered some stickers and hoodies and they are unreadable. Despite me paying extra for the review service. What was the point if they were going to send them regardless. I have been waitin... See more

Company replied

Rated 1 out of 5 stars

If i could give zero i would, don’t use these scammers. The charge for delivery then miss the delivery date stated delays but refuse to communicate after I asked for a refund. After using this site my... See more

Company replied

Rated 1 out of 5 stars

I used bizay for the company event, but the order arrived after the event, and there's no one to talk to when tried to resolve and now even cannot get refund. I get lots of notifications about the it... See more

Company replied

Rated 1 out of 5 stars

Order Never arrived even after 6 weeks, seems like this company has gone downhill big time in the past month or so. Customer service is done by a computer bot and does not yeild any results. B... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrible, paid for expedited shipping and it was 10+ days late from when I was supposed to get it. I ordered 25 booklets and only received 21. I complained and sent multiple emails and fill... See more

Company replied

Rated 1 out of 5 stars

Failed to fulfill the delivery on time, the product I ordered is still in production. No specific explanation. "We would like to inform you that due to a specific delay in production, your order... See more

Company replied

Rated 1 out of 5 stars

order placed 30 th April 25 for rush delivery premium to arrive by 12th May and still not received at 20th May. No contact number to talk to a representaive and a pathetic self help diagnostice servic... See more

Company replied

Rated 1 out of 5 stars

Ordered on 16/08/2025 and paid a fortune to get expedited delivery by the 28/08/2025. Logged on to check and estimated arrival is now 04/09/2025 and status still in production. Cannot speak to anyone... See more

Company replied

Rated 1 out of 5 stars

Goods over three weeks overdue tracking shows no movement. Customer service emails are meaningless and they will not give a refund. Will have to resort to claiming back from Card company Terrible c... See more

Company replied

Rated 1 out of 5 stars

I don't normally write reviews, but after my "customer service" experience with Bizay, I am left with no further options but to warn others who may fall victim next. Do not trust this company. After... See more

Company replied

Rated 1 out of 5 stars

Terrible service - don't use! Delivery was late and product was printed on only one side rather than the 2 paid for. Customer complaint service is absolutely terrible. Really disappointed.

Company replied

Rated 1 out of 5 stars

The business cards have no quality at all, they are simply printed but NO QUALITY. I have to throw them away because I cannot give them to anyone: -> scratches on the back colour -> the red o... See more

Company replied

Rated 1 out of 5 stars

Bad quality I decided my business and many marketing papers for my company. And the words and numbers everything is so small. When I was ordered I fix the size and make sure the picture it will come... See more

Company replied

Rated 1 out of 5 stars

Please, I beg you. Do yourself a favor, and never purchase from this PATHETIC company. Their staff, is useless. Their processes, are outdated and AI driven. No real person to a... See more

Company replied

We perform checks on reviews


Company details

  1. Digital Printing Service
  2. Business to Business Service
  3. Print Shop

About BIZAY

Written by the company

We are BIZAY, your online printing company in the United States, specialized in Digital and Offset Printing, with the lowest prices on the market. We guarantee fast deliveries so you can enjoy and print online cheaply and conveniently!

Our mission is to offer the best experience to our customers. Browsing our website is easy and intuitive, providing convenience throughout the entire purchase process. Additionally, we have highly competitive prices, professional designs, and fast deliveries, making us the ideal choice for all your graphic and promotional gift needs.

At BIZAY, we have a wide range of products, carefully tailored to different market segments in the United States. We want to be the number one destination for purchasing graphic materials, using state-of-the-art digital and offset printing technologies.

We are more than an online printing company; we are your trusted partner in marketing services. Besides digital and offset printing, we offer design services, with customized options for various business areas, including Restaurants, Real Estate, Law Offices, Accounting, and many others.

BIZAY is always seeking expansion, offering the best online printing solutions for the United States market. Count on us to obtain superior quality graphic materials and exclusive promotional gifts.

Don't waste time, place your order now at BIZAY - Your Online Printing Company in the United States! Feel confident trusting a market-leading company focused on meeting your needs with excellence.

Your one-stop shop for marketing products and services

Written by the company

Our mission is to help and inspire Small and Medium Enterprises (SMEs) to achieve successful communication by transforming the way they develop and implement their marketing strategies.
We continuously work to expand our product range, working together with our clients to identify their needs and how we can help achieve their business goals. We continuously seek new partners and improve relationships with existing partners to bring more value to your business. Satisfaction guarantee: We strive to meet our clients' expectations. In this regard, if the products do not meet what we promised, we will reprint or refund the money.

Lowest Price Guaranteed

We ensure the lowest prices in the market and, at the same time, guarantee superior quality.

We ensure the lowest prices in the market and, at the same time, guarantee superior quality.
We invest in simplifying the production process and, with innovative software, we aggregate the production of orders from various clients, reducing the unit printing cost by 80%.

Found a lower price?

Send us the competitor's quote. If the product characteristics match those we sell, we will credit your customer account with the amount corresponding to the price difference presented.

Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

No delivery, no refund

I wish I had checked the reviews earlier. I ordered from a UK site, assuming my items would be shipped from the UK. They were not, they came all the way from Portugal, which explains the long delivery times.

BIZAY used TNT, however, they never delivered. They also didn't update me, so I had to call TNT to find out that my item had been returned to Portugal.

When I contacted BIZAY, they were very friendly but in essence unhelpful. The best they could offer me was a voucher. Which of course was useless to me. For onem I didn't need a mug or a keyring and I also didn't want to wait another 4 weeks for an unwanted item to not be delivered.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery of Items ordered

I ordered customised beer coasters from Bizay on 7 November and still have not received my order. Bizay put the wrong address on the parcel, which caused the shipment to sit at the TNT Bristol facility for weeks. TNT will not speak to me because I am not the account holder, and Bizay kept telling me to “wait for delivery” even after repeated delays.

The tracking number now shows a completely different shipment travelling between Italy and Greece, so it appears my original package is lost. After multiple attempts to get support, Bizay has still not provided a solution, replacement, or refund. Extremely poor customer service and no accountability. I cannot recommend this company based on my experience

December 12, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Wir bedauern Ihr Feedback und die nicht zufriedenstellende Erfahrung sehr.

Wir haben Ihre Beschwerde intern aufgenommen und werden sie gründlich analysieren, um unsere Services zu verbessern.

In der Zwischenzeit haben wir Ihnen eine E-Mail mit weiteren Informationen zu diesem Sachverhalt gesendet.

Wir stehen Ihnen für weitere Fragen gerne zur Verfügung.

Rated 1 out of 5 stars

Do not buy.

Do not buy.

I’m updating my review because nothing has been resolved.
Bizay only replied publicly to make it look like they were addressing the issue, but they never actually provided support or a solution. After their comment, I still received no real assistance, no follow-up, and no fix for their mistake.

It’s extremely disappointing to see a company respond only for appearance, while offering no real customer service behind the scenes. There is no reliable support if something goes wrong.

I’m still waiting for the correct loyalty cards or a full refund.

December 11, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize in advance for your feedback and the less positive experience on our website.

Regarding the reason for your complaint, we noticed that you did not respond to our request. Please check your email and provide us with the requested images.

We are available for any further contact.

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. I ordered a quantity of hanging tags for use inn a charity Christmas campaign. The order was placed with an original delivery date of Nov 27th It is now Dec 9th and I have still not received the items. I have contacted Bizay to say that the goods are no longer required as the event has been and gone. You can not get to speak to a person. This company is un reliable and I would class them as fraudsters.

December 9, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback. Unfortunately, we were unable to locate your order on our website.

To resolve this issue, please contact our team using the contact form: https://help.bizay.com/s/?language=en_US

We look forward to hearing from you.

Customer Service

Attention,

Rated 1 out of 5 stars

Scammers

These guys are scammers. I ordered business cards on 350gsm card and they arrived at a drastically lower weight of paper. They would not give me a refund despite photographic evidence showing them that they had used inferior low quality paper. They then demanded that I buy scales to weigh their order despite photos clearly demonstrating the paper thickness against real 350gsm card. They truly don't care about customers. It's a scam - you do not get what you ordered, their postage costs are well outside the realm of being uk-based and I doubt they are even based in the UK at all. I'll have to take them to small claims court and Trading Standards.

November 27, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize in advance for your feedback and the less positive experience on our website.

Regarding the reason for your complaint, we have verified that it is being resolved and we will respond by email as soon as possible.

We are available for any further contact.

Rated 1 out of 5 stars

late order/no customer service

My order was several days late arriving. The virtual assistant does not help and I am unable to email them or reach a live person.

do not use

December 3, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback. Unfortunately, we were unable to locate your order with the information provided.

To resolve this issue, please contact our customer service team using the contact form: https://help.bizay.com/s/?language=en_US

We will be happy to assist you.

Customer Service

Sincerely,

Rated 1 out of 5 stars

Order 4352564

Order 4352564 - When are we being credited? We have no way of contacting customer service outside or a chatbox, which cannot help

November 5, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize in advance for your feedback and the less positive experience on our website.

Regarding the reason for your complaint, we have verified that it is being resolved and we have responded via email.

We are available for any further contact.

Rated 1 out of 5 stars

Do not use this company

Do not use this company. I ordered from them as I needed items by a certain date and paid a lot extra for the faster delivery option. Even though they have my postal address on my account, they invented their own made up address which meant that there was no possibility of the order arriving on time. Customer service is non existent. I am seeking legal action. In response to their disingenuous reply below, there is zero custom service available or any help whatsoever, furthermore even upon the courier receiving the correct address from me, the shipment has still not arrived. Is it possible to receive worse service than this? I don't think so

December 1, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback. In this case, could you please send us the email or order number so we can contact you?

We will be happy to assist you.

Customer Service

Sincerely,

Rated 1 out of 5 stars

awful quality printing

my business card text came out super grainy and blurry and totally illegible. the digital preview they show you when you place your order looks nothing like the product you'll receive in the mail. they refused to give me a refund or let me redesign it. super deceiving and poor quality - don't waste your time or money!!

December 1, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback. Unfortunately, we were unable to locate your order with the information provided.

To resolve this issue, please contact our customer service team using the contact form: https://help.bizay.com/s/?language=en_US

We will be happy to assist you.

Customer Service

Sincerely,

Rated 1 out of 5 stars

From bad to worse

I wrote a review before saying we didn't get the product, but it got worse. We received a fake FedEx statement saying it was tied up in customs and they needed more money. Stay away from this business!

November 21, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback, but we were unable to locate the information you provided.

To resolve this issue, please contact our customer support team through the contact form: https://help.bizay.com/s/?language=en_US
We will be happy to assist with any questions you may have.

Sincerely,

Customer Support Team

Rated 1 out of 5 stars

Site looks good and east to navigate…

Site looks good and east to navigate with free templates to use.
Price is what drew me to this site, only to find out at the very end, delivery prices were just debacle!

Not sure anyone wanting business cards is happy to wait a weeks, unless you are prepared to pay more than the cards cost themselves!

November 18, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback; however, we were unable to locate your order with the information you provided.

To resolve this, please contact our customer support team using the contact form: https://help.bizay.com/s/?language=en_US

We are available to assist you with any further inquiries.

Best regards,

Customer Support

Rated 2 out of 5 stars

Untransparent information about customs & taxes

I ordered A6 leaflets. The quality of the product was ok, but I find lack of transparent information about taxes & customs disappointing. The value of my order was 116 AED and upon delivery I had to pay an additional 26 AED of taxes. That's quite a mark-up considering the order value.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Designed using AI. Changes the basic info

Ordered some flyers using their "designers". After numerous attempts where they don't listen to requests they produce a flyer but add an extra number to my phone number so it's useless. Most likely using AI to create. I have tried numerous times to get help but no one actually responds. Just generic emails. Complete waste of time and expensive service. Seems like a total scam. I have never reviewed a company before but felt obliged as this company shouldn't be allowed to operate.

UPDATE:

So after writing everyday for 2 weeks they admitted they were wrong and promised to fix it. However now they won't reply even though I actually begged them. Have taken it to the bank and reported and will take further as they are actually scamming people. Please do not use. Most people use Bizay to generate work not be stolen from. Interesting how they have not replied to me on here.
There's so many more great companies which are actually the same price!

November 7, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize for your comments and the negative experience you had on our website.

Please check your email or spam folder and reply.

Regarding the reason for your request, we have verified that it is being resolved and we will respond by email as soon as possible.

We remain available for any questions.

Rated 1 out of 5 stars

My experience Refused Cancellation Despite No Production — Serious Consumer Law Concernse with Bizay has been…

My experience with Bizay has been extremely poor, and I want to warn other consumers before they make the same mistake. I attempted to cancel my order immediately after placing it, at a point where their own system showed it was still in “Image Review” and not in production. Despite this, Bizay repeatedly refused to cancel the order or issue a refund.

This behaviour raises serious concerns about their respect for UK consumer law, specifically the Consumer Contracts Regulations 2013. These regulations allow consumers to cancel most online purchases within 14 days, and although personalised items can be exempt, that exemption only applies once production or customisation has actually begun. In my case, nothing had been produced, and Bizay refused to acknowledge this.

Their refusal to cancel an untouched order — while citing an internal policy that directly conflicts with UK consumer protection principles — is extremely concerning. When I searched their Trustpilot page, I found numerous other customers reporting the same pattern: unjustified refusals, misleading claims about production status, and difficulty obtaining refunds.

In my opinion, this is unacceptable business practice and shows a clear disregard for consumers’ rights. I am now having to pursue a dispute through my bank to recover my money. I strongly advise others to think twice before ordering from this company.

November 5, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback; however, we were unable to locate your order with the information you provided.

To resolve this, please contact our customer support team using the contact form: https://help.bizay.com/s/?language=en_US

We are available to assist you with any further inquiries.

Best regards,

Customer Support

Rated 1 out of 5 stars

Not responsive when an order doesn't arrive

I ordered some posters. I received a photo of their delivery which was not outside my house. Wrong colour front door !! It wasn't any of my neighbours. Trying to contact them has been a nightmare. They're very unresponsive. Whilst I realise the delivery is more than likely due to the delivery company, I am struggling to find out how to get a response or rectify this. Emails are ignored the chat has been useless but today isn't even working. If someone responded honestly and appropriately I'd have been happy to give them a chance to sort this out. I received tracking yesterday for last Friday's delivery which didn't go to my address although later, they said it hadnt even been printed. I have no idea what to do. No one seems to want to help. Awful service. I didn't want to have to write such a negative review as maybe my prints are amazing, but I don't know!!

November 7, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We already have our feedback and a positive experience on our site.


Relatively for our reason for presenting our complaint, we will verify that we have met with a resolution and we dare respond by email or, but briefly, possible.


This is only available for any additional contact.

Rated 1 out of 5 stars

Delay in delivery

I placed an order on October 14 2025, with a delivery date of November 6 2025. The estimated delivery time is quite long. As of today, November 11, my order has not arrived, and I need it for my book launch on Saturday, November 15. If I had known the delivery would take so long, I wouldn't have chosen your company. I also sent an email in an attempt to expedite the process.

October 14, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize for your comments and the negative experience you had on our website.

Please check your email or spam folder and reply.

Regarding the reason for your request, we have verified that it is being resolved and we will respond by email as soon as possible.

We remain available for any questions.

Rated 1 out of 5 stars

Expensive and not worth it!

Expensive and not worth it!
Orders take a long time
Customer service are not professional and friendly

October 25, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

Hello,

Thank you for your feedback, however, we were unable to locate the order with the information you provided.

To resolve this situation, please contact our customer support team using the contact form:

https://help.bizay.com/s/?language=en_US

We are available to assist you with any further questions.

Customer Support

Rated 1 out of 5 stars

Awful experience

Awful experience. I ordered beer mats, the carrier has confirmed the delivery has been lost but Bizay have not processed the refund, over £50 of product. Hard to speak to anyone, chatbot useless. Do not purchase from Bizay. The reviews say it all!

Bizay, please process my refund. It’s not fair to treat customers this way.

October 31, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize for your comments and the negative experience you had on our website.

Please check your email or spam folder and reply.

Regarding the reason for your request, we have verified that it is being resolved and we will respond by email as soon as possible.

We remain available for any questions.

Rated 1 out of 5 stars

Terrible service

Terrible service - don't use! Delivery was late and product was printed on only one side rather than the 2 paid for. Customer complaint service is absolutely terrible. Really disappointed.

October 10, 2025
Unprompted review
BIZAY logo

Reply from BIZAY

We apologize for your comments and the negative experience you had on our website.

Please check your email or spam folder and reply.

Regarding the reason for your request, we've confirmed it's being resolved and will respond by email as soon as possible.

We remain available for any questions.

The Trustpilot Experience

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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

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