These folks are no good. A Mercedes that is sold for 50,000.00 at the least, they are offering me 30,000.00 Stay away from them

They are so easy to do business with, right with the price. Quick to pickup the car and very friendly. Paid ca$h and Cash is still King. Thank you very much.

Dont buy new or used Fords. 

Ford has always had the status "First on rubbish dump", for a reason. Their internal design of the Ford Focus is pure rubbish and when it comes to servicing the car. You have lego technicians that are only there to replace parts and do the most basic service to limit time on how long they spend with the vehicle.

I bought a new car from them about 6 years ago. 

My oil light came on the one day. After following all servicing guidelines using Ford Services and being on time with services and I have history logs. This means nothing to them. I sent my car via AA to a Ford dealership. Because I took my car to Group1 instead of SMC Ford they said because they dont know what kind of service is being done or what they are doing to the car there is not much that can be done. A nice way to avoid any payments towards the car. Because the dealerships are not linked, (but you think its Ford). Dealerships automatically go against each other when it comes to servicing or repair.

The wet belt on my car went which caused an oil pressure drop in the engine. To replace the wetbelt and oil pump and including labour was £2100. The wetbelt is meant to last for 10 years or 144000 miles. Now I am unsure if this has damaged my engine even though they have said they "checked". All they use are these tools from Ford and don't veer anywhere outside of this. This is all the technicians have and the technicians cannot think for themselves because the business just wants them to do the bare minimum. 

The Ford Focus Eco boost engine is well known for its trouble with oil wet belt failures and I would expect from when my car gets serviced that this is checked. However Ford services will not check this because it takes 4 and half man hours to get to, to be able to complete. So this for me is a slap in the face as a customer as something that is so critical in functioning should be checked and thus the reason why I said the Ford internal design sucks as it will break considering its a rubber band.

I will not be purchasing another Ford again as their internal design is rubbish and more to the point I have no confidence in Ford services as it seems as though they have lego technicians that will only replace the part when it breaks, rather than being proactive and informing customers that they should replace the part now before it damages the engine.

More to the be informed about critical areas that need to be checked and that can have a massive impact on the rest of the car core components if not checked by servicing.

This is what Ford does, lures you in with reasonable prices knowing full well that their product is poorly designed not too last past 5 years of use and clearly they do not follow any Kaizen philosophy in improving their product as per their status of product. Still the rubbish internals with the service on top. Buying a Ford car you are taking a chance and I bought my car new. This is the worst purchase of my life and I am utterly dissappointed with the Ford car and its after service.

Ford cars are unreliable and servcing the car is worst. Good job Ford you lost a customer. Now to buy a Japanese car.

The business that Peddle connected me to gave me a check that was returned for insufficient funds. Internet research shows this is their tactic. Many angry customers. I’m 74, handicapped and unable to fight them. The estimate questions are all yes or no. I answered them honestly. I would have taken whatever they offered. Peddle knows this but still sent me to them. I could cry. They have my car for free, just as planned. Sandra Jefferies 

Only issues I had was sometimes it wouldn’t refresh correctly and I would have to go back to the website to get it to bring up the closing lots again but maybe I didn’t have great internet connection 

Vel was understanding and did what they could to make it right.

‎I liked how organized the auction was. Communication was clear, and I had no problems after winning the vehicle.

They had charged me twice in one day. Then a few days after that they charged me $410 out of my bank account. I can’t get a hold of customer service. Don’t recommend using them. 

I needed a car and figured I'd give your company a try. That was a joke!! I got told my credit wasn't good enough SO therefore YOUR commercials LIE!!!

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