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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to providing high-quality products and services. Consumers highlight the positive interactions with the staff, noting their friendliness, professionalism, and helpfulness throughout the entire process. People appreciate the responsiveness of the team, with many mentioning quick turnaround times and efficient communication. The awards are consistently described as beautifully made, top quality, and exactly as expected. Reviewers also value the easy design mockup process, the speed of the editing process, and the simple automation. Consumers express satisfaction with the ordering process, noting its ease and the company's ability to accommodate rush orders and meet tight deadlines.

Based on these reviews

Rated 5 out of 5 stars
Verified

Nacy from Sales made sure I received the trophies on time with a very tight deadline during their busiest season of the year! The trophies (which are beautiful, just as seen in the pictures) did arri... See more

Rated 5 out of 5 stars
Verified

Edco is truely a professional company that seeks to serve you, i.e. they want you to have what you requested for, and no what is good for them. That is why they give customers opportunity to proofrea... See more

Rated 5 out of 5 stars
Verified

The Honoree trophy I ordered arrived and is beautiful! It looks very close the the images I saw on the EDCO website. EDCO's service has been responsive and reliable. They have taken great care to get... See more

Rated 5 out of 5 stars
Verified

EDCO’s work is absolutely amazing! The award plaques we ordered were top quality, and their craftsmanship truly stands out. The staff is friendly, helpful, and professional—Nancy Clark was especially... See more

Rated 5 out of 5 stars

We had a very last minute need for a trophy. It seemed like "mission impossible" given the tight timeline and delivery date. Alison jumped to prioritize our order. We got an amazing trophy, and... See more

Rated 5 out of 5 stars
Verified

I ordered a beautiful plaque for my studio instructor whose studio is closing soon. I wanted one with wings and their wing selection was beautiful. Rosie did a beautiful job and was very responsive. T... See more

Rated 5 out of 5 stars
Verified

Gloria has been my rep for several years and she is always professional, easy to work with, and delivers a magnificent product. The ordering process is so extremely easy. We will be back again next ye... See more

Rated 5 out of 5 stars
Verified

I am absolutely floored by the quality and speed at which I experienced working with EDCO awards. My brother passed away on 10/19 and I was planning a memorial show to raise funds for the family. Deci... See more

Rated 5 out of 5 stars
Verified

Our company had recently found Edco and we couldn't be happier! Their site is easy to navigate, customer service is great, and with our latest orders being rushes... they were able to accommodate our... See more

Rated 5 out of 5 stars
Verified

I had a wonderful experience with EDCO. Rosie was my assistant and she was amazing—super patient, kind, and incredibly helpful throughout the entire process. She made everything easy and guided me... See more

Rated 5 out of 5 stars
Verified

Melissa Combs had been our Sales Executive for the past seven years. She provides excellent, timely service and ensures that our awards are processed and received on time. We’re very pleased with Meli... See more

Rated 5 out of 5 stars
Verified

I have worked with Jessica Evins at Edco now for multiple projects and she always makes collaboration a dream! She is timely, thoughtful, flexible and most of all- dependable. I know that I don't need... See more

Rated 5 out of 5 stars
Verified

Turnaround was great, and the quality of the awards was exactly what we expected. Lisa stayed on top of the order request, and we had our awards timely and accurate.

Rated 5 out of 5 stars
Verified

I couldn't believe how quickly EDCO turned around my order. As soon as I submitted the order, the wheels were in motion and communication was perfect. I typically order from another vendor, but they c... See more

Rated 4 out of 5 stars
Verified

I have been ordering trophies and plaques from Edco for the past 3 or 4 years. Good quality products. Easy to correspond with the Edco team to have changes made to texts before approval. The orders... See more

Rated 5 out of 5 stars
Verified

I placed a last-minute rush order for an award, and Kim was incredibly helpful throughout the entire process. When the award arrived, we were absolutely amazed by how beautiful it turned out. The craf... See more

Rated 5 out of 5 stars
Verified

Love working with this company. Responsive to what I need and the person I work with, Sarah is great at communicating and being sure the product we order are perfect. This is the third year I’ve order... See more

Rated 5 out of 5 stars
Verified

This is our 3rd year ordering from EDCO and I highly recommend the company. Their product selection is outstanding, and I have enjoyed working with the same sales rep every year which makes placing an... See more

Rated 5 out of 5 stars
Verified

This is the third year I've ordered awards through Edco. Jessica Evins has always been very helpful with the order process and answering any questions I may have had throughout the process. They are... See more

Rated 5 out of 5 stars
Verified

From the initial Quote through to the order delivery the whole process was very easy and smooth ( thank you Jessica!) and the awards were delivered early, which was much appreciated. Then our client... See more

Rated 5 out of 5 stars
Verified

FABULOUS customer service, support, and product line. I HIGHLY recommend them for all your product needs. Stress free and VERY competitively-priced all combine to make edco.com the premium quality... See more

Rated 5 out of 5 stars
Verified

I had a customer needing a glass etched desk award in a very short amount of time. The fine folks at Edco were incredibly helpful, kind and accommodating. They really hit the mark, highly recommended!... See more

Rated 5 out of 5 stars
Verified

I had very quick and clear email responses with the sales associate whom I spoke with. I am very pleased on how very patient and adaptable she was and her team with my needs.

Rated 5 out of 5 stars
Verified

EDCO was extremely helpful in getting our order to us! We ordered several awards for our annual charity golf scramble and they came in within a week! Couldn't speak more highly of their work!

Rated 5 out of 5 stars

I have worked with Jessica Evins at edco.com for several years to purchase trophies for our Salute to Service Tournament. She does an amazing job and always responds in a timely manner. If there are... See more

Rated 5 out of 5 stars
Verified

This is my second time using Edco, and Jessica did a great job with sending me proofs on time and having my awards ready and shipped at the time requested. I plan to use them again next year.

Rated 5 out of 5 stars
Verified

Every aspect of experience from ordering, proofing and receiving completed product was an absolute pleasure. Nancy Clark has been an absolute pleasure to work with, thank you.

Rated 5 out of 5 stars

awesome product for my fishing series, fast customer service, a very pleasurable experience. highly recommend and at a great price. The sales rep at the Broward county location was super nice to work... See more

Rated 5 out of 5 stars
Verified

Always on point with the best customer service. It's our company's go-to for anything award related!

Rated 5 out of 5 stars
Verified

Perfect experience. Very impressed with packaging and custom note pad included with my order. Will definitely use EDCO for all future needs.

Rated 5 out of 5 stars
Verified

Kim is always great! She's super fast and responsive. The quality of the awards and work is great. There's never a charge for rush work, which is great because we're not always ordering with time to s... See more

Rated 5 out of 5 stars
Verified

I’ve been working with Edco.com for a couple of years now and it’s always been a breeze! Their customer service is top notch and all products show up in a timely manner!

Rated 5 out of 5 stars
Verified

Your efficiency with proofing and getting the order sent out has been problem free. I appreciate your helpfulness with my questions, and your ability to deliver as advertised!

Rated 5 out of 5 stars
Verified

Mel is the BEST! We were short a few awards due to an error on our report! She jumped right in and got the ball rolling for the ones I needed.

Rated 5 out of 5 stars
Verified

I spoke with a terrific person who took care of my request immediately and was very knowable and polite.

Rated 5 out of 5 stars
Verified

Our experience with Edco continues to be outstanding year after year. The service is always professional, attentive, and reliable. The awards arrived right on time and in perfect condition, beautifull... See more

Rated 5 out of 5 stars
Verified

Responsive and easy to work with. I appreciate the reminders they send annually.

Rated 5 out of 5 stars
Verified

I needed about 40 custom awards within a few days and Rosie Chevalier was so fast and helpful with the order. We received all on time (early actually) and all were beautiful. The awards were for my co... See more

Rated 5 out of 5 stars
Verified

Jessica is always so GREAT! She is always on top of things. She noticed that we ordered something different than normal and called me to discuss the differences. That is GREAT Customer Service. Thank... See more

Rated 5 out of 5 stars

This a great company. Customer service (Kim) had been outstanding help me find what I want. This the second time order from them and they've been top-notch from the beginning. I would definitely keep... See more

Rated 5 out of 5 stars
Verified

i faced a tight turnaround for our awards. taking into consideration the thanksgiving holiday, i was concerned about the delivery timeline. i made a joke to rosie! she offered exceptional suppor... See more

Rated 5 out of 5 stars
Verified

Kim Franklin was professional in every way and went above and beyond to ensure the awards arrived on time for our annual event. I am very grateful for her work.

Rated 5 out of 5 stars

EDCO.com delivers beautifully made trophies and awards with fast turnaround, super helpful reps, and top-notch quality.

Rated 5 out of 5 stars
Verified

Easy design mockup process. Very fast response. The editing process is automated and simple. Very friendly staff. Rosie was so pleasant on her e-mail exchange.

Rated 5 out of 5 stars

The design mockup process was easy and the response was very fast. The editing process is automated and simple, and the staff are very friendly. Rosie was especially pleasant in our email exchanges.

Rated 4 out of 5 stars

A fantastic partner for three years running! The team is highly responsive, and Sarah ensures every detail of our award orders is perfect. For our national horse show, there's simply no better choice.... See more

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Company details

  1. #2 of 27 best companies in Corporate Gift Supplier
  2. #4 of 36 best companies in Promotional Item Store
  3. #3 of 15 best companies in Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

We are a customer for life

We are a customer for life! Perfect communication with Rosie - she was attentive, helpful, and had a sense of urgency that matched mine! We received our product just in time and couldn't be happier with the entire experience!

December 10, 2025
Rated 5 out of 5 stars
Verified

Mel is the BEST!!!

Mel is the BEST! We were short a few awards due to an error on our report! She jumped right in and got the ball rolling for the ones I needed.

December 4, 2025
Rated 5 out of 5 stars
Verified

always an outstanding experience with rosie

i faced a tight turnaround for our awards. taking into consideration the thanksgiving holiday, i was concerned about the delivery timeline.

i made a joke to rosie! she offered exceptional support and made sure the deadline was met.

the awards were delivered well ahead of our event and were executed perfectly. rosie's commitment to timely and high-quality delivery makes her an outstanding professional. she is, without a doubt, the best of the best!

December 2, 2025
Rated 5 out of 5 stars
Verified

Great experience!!

I needed about 40 custom awards within a few days and Rosie Chevalier was so fast and helpful with the order. We received all on time (early actually) and all were beautiful. The awards were for my companies Christmas Party and they were the perfect touch to the evening! Thank you so much, Rosie! I will absolutely be keeping your information for next time!

December 2, 2025
Rated 5 out of 5 stars
Verified

Great Customer Service

Edco is truely a professional company that seeks to serve you, i.e. they want you to have what you requested for, and no what is good for them. That is why they give customers opportunity to proofread before production. This is customer service.

December 4, 2025
Rated 5 out of 5 stars
Verified

Great Customer Service

Nacy from Sales made sure I received the trophies on time with a very tight deadline during their busiest season of the year! The trophies (which are beautiful, just as seen in the pictures) did arrive just before they needed to be presented. Everything worked out. Thank you, Nancy, for providing excellent customer service!

November 28, 2025

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