High quality products and reasonable shipping time. I love my spoons and fine tip tweezers, excited to use them at work! Highly recommend!

Your delivery partner, FedEx has failed yet again to deliver perishable food goods in a reasonable timeframe.  Three of my nine deliveries sat in a terminal in Grove City, OH for 11 days.  FedEx showed they were out for delivery multiple times. An issue with delivery has occurred every year for the past three years.  I have to consider moving my gifting to another vendor.  While your people have resent the items, none have been delivered.  

New to Azure… first delivery. I was more than impressed. All ordered items were packaged well. All items were as described. The delivery truck was timely. The unloading of the delivery truck was very organized by the coordinator and very quickly!  I will definitely purchase more products from Azure. 

Able to find the products I was looking for easily

Never a unpleasant  experience with the trusted ratings.

very helpful to organize a gift package for a family member with a nut allergy even though this is a nut forward company it was much appreciated 

I am still waiting on an order I placed as a Xmas gift on Nov. 28th. The first order was supposed to be delivered on Dec. 3rd but OS said it was “lost”. It obviously never shipped so OS replaced it. The second order still has not shipped and according to UPS they have not even picked it up yet. It was supposed to ship out yesterday and I am supposed to receive it tomorrow. Again as if this morning UPS hasn’t even picked it up yet. It won’t go from Omaha to Florida in one day that’s for sure. I have no idea why shipping one box of meat is such a problem. This is the third year in a row our family has ordered from them and it will be my last. No one knows where the box is or why it hasn’t shipped. Terrible business!

Thank you . Navigating your site was comfortable and easy. 

Food is awesome— but I am very unhappy with the fact that in my very first two boxes I’ve had my delivery delayed due to the same delivery on the Thursday I’ve requested my delivery to be being failed by the Jitsu delivery service. It is the same driver and I’m STILL waiting to hear back from support both from Hello Fresh and Jitsu. If it happens a third time on what is only my third box, I will be canceling. It’s not worth the headache knowing your delivery drivers will ignore my delivery instructions and my box will sit melting in their car for several hours THEN returned for a redelivery the next day and sat in another car for multiple hours. It’s unacceptable and I’m frustrated at the lack of support and response from both Hello Fresh and the delivery service used in my area representing your company, Jitsu.

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