Hale Groves Reviews 26,884

Received my citrus order seven days after notice of shipping. Seems a little slow in traveling approx. 3000 miles cross country but it is the busy shipping season. Fruit arrived in great condition a... See more

Customer service and quality of fruit delights as our gifts arrive. Unfortunately, one gift was mishandled by FedEx, but Hales promptly sent a replacement. This is why year after year, we choose... See more

Easy to order and came exactly on time, important since I work and took a specific day off for delivery. I did nit get to eat these fruit wreath gifts, so I will have to wait to hear the fruit rev... See more

Easy and friendly customer service. Agents are very well versed on the products and offer terrific customer service whether you are ordering or tracking an order. Your purchases arrive fresh and packa... See more

Your product is excellent. The fruit was perfect and enjoyed by all. The problem was letting the recipient know who sent it I requested a message and it was not included neither was there a name on... See more

Staff gifting The fruit that was received was very fresh and flavorful. The only reason for the missing 5th star is that the shipping was a bit of a challenge. I ordered 23 boxes of the trio fruit... See more

I have ordered Honey Bells for years....wanted to try something different earlier in the year. But box was probably mishandled during delivery and items didn't stay in the cardboard divider-just all... See more

Everything for both address was delivered looking good with no issues. I do wish smaller quantities could have a little candy & nuts added in as an option. Looking forward to ordering again in 2026 ma... See more

Fruit arrived early and in good condition. My elderly Aunt and Uncle were surprised the fruit arrived on my Aunt’s birthday. She said the grapefruit was delicious at breakfast. The honeybells mad... See more

Each of my 7 orders were delivered in perfect condition & on time, from the East Coast to the Northwest United States!! The recipients were VERY PLEASED & complimented the quality!! "Sweet & juicy... See more

I encourage you to examine your app closely t o see why it doesn't hold the messages or date of deliveries. Last year I had problems with the 1st & this year with the 2nd item. I know you think I got... See more

Ordering was easy and delivery was a few days earlier then scheduled and that was great. A small problem that was Fed EX's they crushed the package but your customer service dept handled it promptly.... See more

Out of dix deliveries only had ! Missing package. Hake grove going to credit my acct. I haven't seen credit as yet, but got a message from Hale Grove it will be Credited sion. I shop a lit at your com... See more

Whenever I’ve had a problem with deliveries or product, Hale is always quick to solve the problems and make any corrections needed, even allowing us to keep a product that was not what we wanted. That... See more

My order was delivered in the window of dates promised. When I called to check on delivery (because tracking had stopped a few days earlier), the service rep was very kind and thorough and assured me... See more

I ordered six boxes of Hales Groves Citrus Fruits, as Christmas gifts, sent to 6 different addresses. I was notified by email, when they’re delivered. All boxes were in excellent condition, fresh & de... See more

I have been using hale groves for years and have only had one problem and that was caused by the delivery during Covid. Hale made good on the item and there was no hassle. They have excellent products... See more

Delicious oranges and love the little chocolate chip cookies and candies as well. I've been ordering from you guys for about 20 years now and love the excellent quality of your fruit.

I placed my orders in October so I could get the 20% discount. This resulted in substantial savings for me this year as well as in past years. These were gifts for family and everyone let me know ho... See more

It was a gift for my family in Colorado. The package arrived in excellent condition and my littles were soon enjoying the fresh juicy fruit! They all raved over the goodness! I will send again next... See more

All gifts we ordered have arrived to our family members we sent them these for Christmas. I like the idea of sending everyone oranges and grapefruits to boost their immunity before Christmas gatherin... See more

Although first sales rep left a little bit to be desired (could not locate my prior year gift list), I had her transfer me to customer service. She had all of my prior year activity and we sailed r... See more

A disabled family member’s Hale Groves gift was stolen by porch pirates! I called to order a replacement, and the customer service rep was so kind and helpful when she learned why I was buying a secon... See more

We have used Hale Groves for family Christmas gifts for several years. They offer a variety of great products/prices and the delivery email notifications are always consistent. We plan to co... See more

Ordering the packages to be delivered to family went very well. While I haven't seen any of the boxes in person, they were happy to get them. Have been doing this now for several years and they are... See more

I ordered for three different people in three different localities. All were delivered on time and each of those who received gifts expressed their appreciation for them. Thank you!

Orders were complete and delivered within the window offered. I'd prefer that I had more specific input on delivery dates - Costs keep increasing from 2020 thru 2024 -- time to level / reduce

I have been sending their products for years. They always arrive on time and the fruit is usually perfect. The one time some of the fruit arrived damaged, I called them and it was immediately replaced... See more

Great product selection. Shipping date selections result in early shipping/arrival before Christmas. Used to offer a range of dates which was more to my liking.

How folks, 2 of the 7 gifts I sent had issues. One recipient had 1 or 2 bad pcs of fruit. The 2nd recipient received her gift, and all the fruit had been frozen and was all bad. The other 5 reci... See more

I ordered Hale Oranges last year later in the season and they were wonderful I ordered them earlier in the season and not quite as sweet as before. I will just wait until later in the season to orde... See more

It is so good to be able to talk with a human who is informed about the product and service one is attempting to purchase. The Hale Groves representative with whom I spoke by telephone to place my or... See more

I called and Debbie resolved my shipping issue immediately… she was amazing! We send oranges to our family and friends every year and everyone loves them!!!!

I really appreciate Hale Groves’ selection, value and service. Sending fruit to my Northern family and friends this time of year brings us and them pleasure.

I ordered the Grapefruit Duo for six family members and they have e all been delivered on time and reported to be delicious. I like the way my gift list from last year made the process faster this yea... See more

I try to order every Christmas for family in another State. I’m always pleased with Hale’s fruit for them & it always has arrived in time and they love the grapefruit & oranges,

The ordering process was very easy. All the orders were delivered quickly and efficiently. Everyone has been raving about the quality of the product. That’s what keeps me coming back every year. Keep... See more

Christmas 2025 was our 3rd year sending Hale Gifts to loved ones. All of them rave about the quality and look forward getting their Deluxe Breakfast Box." You make it easy and affordable. Thanks!

It was easy to reorder, because they had a list of people, their addresses, etc saved for me to order and send them delicious tangerines and oranges. Linda

As a longtime customer I appreciate the variety of gifts from which to choose. The response from those who have received the things I have chosen has been extraordinary.

Your company is great, it's your delivery that needs work. Fedex changed days three times and I couldn't get an update for days. Like you not fedex!!!!!

What is great is the communication from ordering to shipping to delivery. It's greatly appreciated to know your order arrived within time frame selected. What is even better is the abiliity to call... See more

Fruit was delivered on time. It is delicious I let the box sit at room temperature for 3-4 days before I put them in the refrigerator.

Delivery of our fruit was exactly on time. The fruit as always was packed so it would not be bruised or frozen, since we live in the far North of the country. But the best part of receiving the fru... See more

Your customer service in helping me annually with my Christmas list is great. It makes my job easy. Keep up the goid work. My family all live the fruit and goodies n

Shipped on time. Upon receipt, one orange was rotten. Emailed customer service with no response back. Otherwise, recipient said the fruit was delicious.

Used Hale for several years and depended on them to deliver when they say they will. The red grapefruit are always a favorite.

They are very receptive, easy to deal with and always trying to do the right thing for their customers. Might I add the best fruit I have had comes straight from them

I ordered early in the Christmas season for 6 different orders. All arrived timely & in great condition. Quality fruit.

Such a nice person I spoke with to place my orders. My gifts were delivered were all delivered earlier than I expected (only one was needed to be "early")..but the result was ok in the end. My only "... See more