LOVE the lamp! Beautiful and well made. Shipping is a little slow, but customer service was very responsive. Will definitely look at Ping Lighting products next time I need a lamp. 

High quality products and reasonable shipping time. I love my spoons and fine tip tweezers, excited to use them at work! Highly recommend!

I ordered some items from SilkSilky and then, as best practice, asked them to delete my account. They keep fobbing me off with long-winded explanations of open orders (I keep telling them there are none but they insist there is an open order; conveniently, this does not mean that they are trying to fulfill the order--they are just happy to leave it open) and then they claim to have deactivated my account, but I can still log in and see my address and other details. It's been over a month (from 14 Nov) and several, several emails of back and forth over getting this account closed with no success. I will be taking this up with the Data Protection Authorities, but avoid if you value your data and privacy!

check out experience was smooth and easy to navigate.  looking forward to receiving product and getting an update for my order.

Quick delivery 
Regular check ins to See how your doing
Unfortunately priced in USA dollars not Au. So was more than I planned 
  Site was a little too quick to process my order as only meant to order one to try but ended up with 3. If it works it won’t matter though. 



I'm happy with it. Size,  color, quality... very good

I ordered from Media Markt around 3 weeks ago, with a delivery promise of 1 day. Well, I’m still waiting… Apparently my package got damaged in the delivery before it even arrived but they don’t care about giving the money back. I wrote them multiple times and they don’t try to solve this issue, the tracking link wasn’t updated for more than 2 weeks either, I think they absolutely don’t care about consumers. Save yourself some trouble and order from Coolblue instead. 

I discovered Loftie through Instagram, and I was drawn to the design of the clock. I ordered the clock via their website for delivery to the EU. The website promised a short shipping timeframe, but this was repeatedly delayed due to manufacturing delays. I had to reach out myself by email, as I did not receive any proactive updates from Loftie.

Eventually, the package arrived, but I was very disappointed with the product. In my opinion, it is not worth the price. I requested a return and sent the package back. After the return arrived, I waited 10 days without receiving any response. Once again, I had to contact Loftie myself to ask for a refund.

The refund was processed fairly quickly after that, but overall the entire process from purchase to return took three months (okt - dec) and involved difficult and minimal communication.

I would not recommend Loftie. Their online presentation is tempting, but the reality from customer proces to product  is very disappointing. Besides that is shipping back from EU to US expensive, so I learned the hard way. Check trust pilot before you buy. 

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