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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness and knowledge. Consumers highlight the excellent customer service, noting the team's efficiency and reassuring approach. People appreciate the prompt and professional support they receive, emphasizing the agents' patience and clear guidance. The company's service and website also receive positive feedback. Reviewers find the website user-friendly and easy to navigate. Customers value the AI assistant, which quickly resolves issues and saves them time. Consumers appreciate the company's solution-focused approach and the feeling of being well-supported.

Based on these reviews

Rated 5 out of 5 stars

I've been a web developer for over 20 years, and I have NEVER seen a tool this powerful, intuitive, and cost-effective in my life! I'm sure they're HOSTING is awesome as well, but their web developmen... See more

Rated 5 out of 5 stars

Thisis about Kodee, the AI Assistant on Hostinger.com. Hostinger is good, somewhat better than other hosting sites. What makes it exceptional, though, is its AI helper, Kodee. Kodee, unlike others on... See more

Rated 5 out of 5 stars

The best hosting provider i had so far. Instant support with many opportunities a developer needs. The best server uptime. They are ready to help you any time no matter you're a old customer or a new... See more

Rated 5 out of 5 stars

Really amazing - I had an autorenewal activated of a homepage that I didn t use for a year. Saw today that the annual fee got charged on my creditcard. I didn t receive an e-mail. Neverth... See more

Rated 4 out of 5 stars

Hostinger is very simple to use, with the minor exception being their mass email campaign. The AI chatbot has been very helpful in navigating the features. If they could make the mass email campaign s... See more

Company replied

Rated 5 out of 5 stars

This company seem to really make communicating easier and is very solution-focused as opposed to revenue-focused like my last provider. I feel looked after for the first time in 8 years - like most s... See more

Rated 4 out of 5 stars

Remember to tag off auto renewal for anything you buy from them, the prices for renewing even the basic web hosting packages are absolutely ridiculous. Other than that, it's one of the better provid... See more

Company replied

Rated 5 out of 5 stars

In the past I have used website developers that provided a template, and that's it! There was no chat to completely walk you through the requirements I desired to develop a useful website. Hostinger,... See more

Rated 5 out of 5 stars

First I like to say, HOSTINGER has exceeded my expectations in every part. Not only they use world-class servers, the Ai assistant is very capable to fix issues and if human support is needed, Pedro j... See more

Rated 5 out of 5 stars

Have been with Hostinger for a few years and continue to be a happy VPS customer. Every now and then I need support to check some stuff linked to rDNS settings or similar. Often the AI agent can do... See more

Rated 5 out of 5 stars

the customer support , always give the best assist. imagine, those services for hosting ,domain, email and etc with slow respon CS, but hostinger or niagahoster that I knew before is always the best

Rated 5 out of 5 stars

I want to leave my honest review about Hostinger. Customer service is amazing, the dashboard is clean and easy to navigate, the prices are perfect, and I can keep going on and on, to me this is the be... See more

Rated 5 out of 5 stars

I am a 64 years old Lady, with not much knowledge about high tech, and I was so nervous when I had to customize and edit my website, until I met Kodee. Kodee has been of a huge support with everything... See more

Rated 5 out of 5 stars

Compared to hosts I have used in the past, Hostinger has better tools and support resources to manage your websites. The addition of their AI assistant Kodee has already saved me a ton of time by sol... See more

Rated 5 out of 5 stars

If you have seen Hostinger's recent adverts on You Tube I can vouch for the authenticity of their hosting and web builder services. When it comes to getting a website done using their builder, the in... See more

Rated 5 out of 5 stars

I am the campaign manager for Frank Moore for Sheriff - Rockingham County. This has been a very high stress role for me. Because we have so many tasks and moving parts, we hired a graphic artist an... See more

Rated 5 out of 5 stars

Rebeca helped me with a domain migration and made the whole process much easier than I expected. She was clear, patient, and explained each step so I understood what was happening. The migration was h... See more

Rated 5 out of 5 stars

Great support and seasoned professionals who know their ways around. You can never make mistake with them! I will thrust them any time and always, when I need special care and sophisticated knoledge!... See more

Rated 5 out of 5 stars

Hostinger's customer service is superb! I was migrating over from Bluehost and needed assistance with the process. They were so thorough and responsive to my questions. I am so grateful and glad that... See more

Rated 5 out of 5 stars
Invited

1. Hostinger is by far the fastest hosting I've ever used, and I've use a lot of them! (I've been a web developer since around 2000.) 2. The most with-it tech support and customer service I've ever... See more

Rated 5 out of 5 stars

I understand the job, and how busy a chat rep is - having to help 3 or more at a time. Myat attended to my needs as quickly as he could. But what was more astounding, and something you don't always ge... See more

Rated 5 out of 5 stars

Working with the entire live support team to find quick solutions, it's truly incredible to solve problems with AI that you find hard to believe is actually AI. Thank you.

Rated 4 out of 5 stars

I like how reactive the support team is, and how they do their best to help you with your issues. I've used the support system a couple of time and have always gotten satisfying answers or solutions... See more

Company replied

Rated 5 out of 5 stars

Abay helped me fix a typo on my domain, luckily I caught it quickly but the option to request a refund was grayed out. Abay responded quickly and was extremely professional. Abay is an asset to your... See more

Rated 5 out of 5 stars

She was courteous, professional and most helpful. Patient with my typing speed. Resolved my problems in just a few minutes. Thanks

Rated 5 out of 5 stars

Rocio helped me very much i am very much satisfied. her patience and the way of understanding the problem patiently and then resolving it was great. Thankyou

Rated 5 out of 5 stars

I’ve been using Hostinger for a while now, and overall I’m very satisfied with their service. The hosting is fast, stable, and easy to manage, even for complex websites. Their control panel is u... See more

Rated 5 out of 5 stars

Although I think hostinger messed up, my agent Asyifa was awesome. I felt heard and although her hands were tied in some ways she was actively trying to find other ways to help. I feel lucky she was m... See more

Rated 5 out of 5 stars

I recently had an issue with my website not syncing properly to my domain. I messaged customer support and was connected with CSR Luciene. My issue was resolved within 10 minutes! Excellent customer e... See more

Rated 5 out of 5 stars

Santiago was really great in helping setting up the email migration and he is technically awesome. Anyone can trust and work with him and hostinger rocks.

Rated 5 out of 5 stars

I love Hostinger’s website builder. It’s easy to use. It’s the best one I found. I check their website builder roadmap and they keep adding new options constantly. It gets better and better. Websi... See more

Rated 5 out of 5 stars

This was an exceptional support experience. What I valued most was finally reaching a human expert who genuinely understood my concern. They didn't just push pre-written instructions or links at me,... See more

Rated 5 out of 5 stars

They have a great support team, and there's a woman working for them named Airida. She's very smart and can solve all your problems, no matter how difficult.

Rated 5 out of 5 stars

The service I received from Bruno to correct my email issues was excellent. He was brought in to a difficult issue which I had spent many hours with customer service trying to resolve. He took over wi... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I needed help migrating my domain from one Hostinger account to another, and I expected it to be complicated. Thankfully, the support was great! Igor from the technical support team guided... See more

Rated 5 out of 5 stars

"I had a nightmare issue where Googlebot was completely blocked by the server firewall (Sitemaps returned "Couldn't fetch" error in GSC). I spent days trying to fix it: disabling plugins, bypassin... See more

Rated 5 out of 5 stars

I accidentally purchased the wrong domain, and Kynna from Hostinger support helped me fix it quickly. She went beyond expectations, was very patient, and made the whole process easy and stress-free. T... See more

Rated 5 out of 5 stars

I would like to give positive feedback about the amazing support I received. The Hostinger agent was truly exceptional — very professional, fast, and incredibly helpful. They took the time to understa... See more

Rated 5 out of 5 stars

I had a great experience with Deividas at Hostinger. Big thanks to him for the amazing help! He resolved my issue quickly and offered a very detailed solution that made everything clear. The service w... See more

Rated 5 out of 5 stars

I was ready to give up after my domains wouldn’t point to Hostinger no matter what I tried. Then I connected with Angelica. She didn’t just follow a script – she took ownership, checked everything on... See more

Rated 5 out of 5 stars

Huge shoutout to Arthur at Hostinger! He went above and beyond to help me troubleshoot and understand exactly what I needed to do. Friendly, patient, and genuinely committed to helping users succeed.

Rated 5 out of 5 stars

My issue wasn’t fully resolved as it was related to an Outlook problem, which couldn’t be fixed by support. However, the support team was excellent, guided me through alternatives, and provided great... See more

Rated 5 out of 5 stars

After years with Hostinger, one thing never fails: your support team's lightning-fast efficiency and quick, effective responses. You consistently exceed expectations, which is why I've stayed so l... See more

Rated 5 out of 5 stars

The agent support is very fast. I’m impressed by their instant actions and quick resolution, but the AI automated experience was not good.

Rated 5 out of 5 stars
Invited

I've used Hostinger since 2019 and I've not used any other website since. I use them for my domains, for my web hosting, and for my email for my business and I absolutely love it! Super clean super gr... See more

Rated 5 out of 5 stars

Excellent support experience! I was struggling with a major issue where my website kept showing a bot verification screen on my pages. Kev from Hostinger went above and beyond to help me fix it. He... See more

Rated 5 out of 5 stars

Very nice, easy and professional company. The service chat available is also very helpful. They helped me nicely, and I'm a person who doesn't know much about websites or coding still it was as smoot... See more

Rated 5 out of 5 stars

I am very satisfied with the support provided by Hostinger. Although I was informed that the resolution may take up to 24 hours, I am truly pleased with the instant response I received. The support te... See more

Rated 5 out of 5 stars

Pedro is an excellent support representative 👍. He was very helpful and guided me through resolving my issue with Hostinger efficiently ✅. He is friendly 😄, patient 🕒, and truly cares about helping... See more

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Company details

  1. #13 of 65 best companies in Web Hosting Company
  2. #99 of 246 best companies in Business to Business Service
  3. #8 of 27 best companies in DNS Provider
  4. #13 of 47 best companies in e-Commerce Solution Provider
  5. #7 of 27 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

59K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Worst service ever

Have CPU usage spikes to at most 90%?

Not a problem at all, Hostinger will limit your CPU to around 10% so you wont be able to even reach the server either via SSH or TCP.

Hmm, now your limited-to-10%-performance CPU hits constant 100% usage, but no worries, Hostinger got your back, so your server is now shutdown.

Got ~5hr downtime in 2 days and lost a bunch of money, Thanks Hostinger.

Edit: oooh its so cute that you protecting me from React2Shell by shutting down server, practically or directly, for 5 buiseness hours in 2 days, when i dont even have anything related to react, thank you so much.

December 13, 2025
Unprompted review
Hostinger logo

Reply from Hostinger

Hello, Olga,

Thanks for letting us know about this. We care about your experience, and your feedback helps us improve it.

The technical team investigated and found that our servers are working properly, but it automatically applies a CPU limitation in cases of excessive resource usage or situations like a React2Shell exploit. This is a security feature to protect the server users in general, but the limitation is removed after a period of regular usage. We suggest you check your VPS for any excessive use or malware/exploit that may be affecting it, and invite you to contact the Customer Success Team if you have any questions.

All the best,
Gabriela from Hostinger

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