Hoteling Reviews 4,905

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars
Verified

We used hoteling.com to book our hotel stay. The only problem that we had was when we called the hotel to confirm our reservation. They informed us that our particular travel agent must have 'some gli... See more

Rated 5 out of 5 stars
Verified

I like to express my sincere "Thank you" to the wonderful people at Hoteling.com. They were extremely helpful, very polite and very determine to find me the best rates. They made my booking reservat... See more

Rated 3 out of 5 stars
Verified

Easy booking and good offers but booked hotel a few days ago and despite being told I will receive a confirmation email I am still emailing. Luckily I saved the initial booking form for website direct... See more

Company replied

Rated 5 out of 5 stars
Verified

Got my first deal with Hoteling with the Universal Studios Orlando Holiday Inn - a suite for just $73 a night. The hotel turned out to be much better than I expected, and it was very easy to book. We... See more

Company replied

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Company details

  1. Hotel
  2. Travel Agency

Information provided by various external sources

Here at Hoteling we like the no-nonsense approach. Book with us to find your perfect hotel, whatever your budget!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars
Verified

Cancelled my booking and did not let us know

Booked and paid for accommodation in Januaryary 2016, for our holiday in January 2017, was informed it was cancelled in July 2016, no one informed us, company is in receivership. Trying to get our money refunded - wish us luck!

January 27, 2017
Unprompted review
Rated 1 out of 5 stars
Verified

Fraud

Dear fellow travelers,

Please be very careful NOT TO BOOK any vacations through Hoteling.com as they claim to have gone bankrupt and are not honoring reservations.

I booked a family vacation for January 2017 for a 4 day stay at Cofresi Palm Beach & Spa Resort in the Dominican Republic and when we arrived at reception our rooms had been cancelled five months ago without notification nor any refund. When we reached out to the contact phone number it was disconnected. When we went on their website, the actual website had been taken down and a notice that they had gone bankrupt was posted stating that notifications to all members had been issued. We never received any notification or refunds to our bank accounts. Due to this misfortune our vacation was ruined, as there were no available rooms for us to stay and we were in an unfamiliar location.

Sincerely,

Lucia R
Very disappointed Traveler

January 3, 2017
Unprompted review
Rated 1 out of 5 stars
Invited

don't trust hoteling.com.

Don't trust hoteling.com. I will never make reservations with a 3rd party reservation company because of the way hoteling.com treated me. hoteling.com is the worst of all the reservation company's.

December 25, 2016
Unprompted review
Rated 1 out of 5 stars

Hoteling.com is a scam!

My sister and I paid for reservations at a hotel, both reservation were never placed, we both lost our money after trying to contact the agency.

December 12, 2016
Unprompted review
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Rated 1 out of 5 stars
Verified

Booking Cancelled, BUT not by us!

Arrived at the booked Hotel to find that our booking had been cancelled: BUT NOT BY US!
HOTELING went into Liquidation,
LOST OUR MONEY $800 PLUS
LOST OUR BOOKING
NOTHING WE COULD DO ABOUT IT.

WILL NEVER DEAL WITH ANY ONLINE BOOKING COMPANY AGAIN!

December 1, 2016
Unprompted review
Rated 1 out of 5 stars
Verified

Big con

Took my money in march failed to pay the hotel for my reservation then went bust in august.
How do they sleep at night

October 22, 2016
Unprompted review
Rated 1 out of 5 stars
Verified

Don't Book

This company has gone bust. We booked with them and received confirmation of our booking. BUT, when we contacted the hotel they told us that the company had not paid them and therefore our booking was not confirmed.

So, be ware and double check if you have already booked through this company.

October 21, 2016
Unprompted review
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Rated 1 out of 5 stars

Crooked corrupt company went bankrupt and never booked my hotelroom

Due to a congress I booked a room about half a year in advance, as good rooms for a reasonable price are gone fast. I got an invoice and they immediately chargend my credit card. Some time later on I was notified by lowcostholidays Spain that there is no room booked for me and the Company went bankrupt. At first I thought this was a bad joke or some kind of spam mail. I called the hotel and they told me they never heard of hoteling before and there was for sure never a reservation on my name! They "kindly" offered me the same Reservation for almost double the price- no thank you! Of course I had all the hassle later on getting my money refunded, luckily my credit card charged the amount back, I had to fill out some forms and it was just annoying. I feel very sorry for people losing their money to such crooked companies, overall the dissappointment was bigger, had I found this platform through trivago and thought that they had honest partners. I travel a lot for business reasons and book many hotels. More and more I tend to avoid 3rd party booking companies, they can just be used as a reference for booking directly at the hotel, so you have an idea of the price, most of them are happy anyway if they dont have to pay a commission to crooked 3rd party vendors. I can only recommend doing it this way as well!! Same is valid for car-rental companies, etc.

October 16, 2016
Unprompted review
Rated 1 out of 5 stars
Verified

Terrible

Being that Hoteling went broke just days after we paid for our accommodation, then cancelled it without letting us know. We showed up on an international holiday to check in without a booking!

October 6, 2016
Unprompted review
Rated 1 out of 5 stars

RIPPED OFF !!!

After long drive arrived in Varadero Cuba to find out that Hoteling did not pay our hotel and is canceled. Hoteling hit my creditcard in June and never payd !! Thay had my money and we had to pay for our accommodation again . My holiday was spoiled and I was really stressed along with my boyfriend. We will apology and the money !!

September 25, 2016
Unprompted review
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Rated 1 out of 5 stars

Do not use they are a fraud

Booked accommodation for my nephews wedding in Perth in February, arrived to checkin in September and front desk advised that there was no reservation for me. They took my money!!!!!! Check each website for reviews before using anyone.

September 23, 2016
Unprompted review
Rated 1 out of 5 stars
Verified

Terrible experience with hoteling.com

I booked one room through hoteling.com. Just before travelling upon reconfirming the booking with hotel, i shocked to learn that my booking was cancelled and there was no channel to get the money back. Moreover it was also very inconvenient to book another room at a good price. Its not a reliable company! Caused me alot of trouble and inconvenience. Till today i haven't received my money😐

September 18, 2016
Unprompted review
Rated 1 out of 5 stars
Verified

Where is My Money?!

Cancelled my reservations, did not notify me and did not refund me!! I want my money back!! Terrible company.

September 16, 2016
Unprompted review

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