Their discounts are better than any other third party booking agency. 

Easy to book, cheaper to book direct than all the booking websites.

BEWARE OF THEIR POP UPS

I booked a tiket its cheap tbh, but their pop ups of flexi scam is just crazy, they make u buy it because after you try to boook it(one click away) they will have a pop up of buying a flexi ticket, AND DONT PRESS THE BIGGER BUTTON, because you will be charged a flexi ticket, AND GUESS WHAT, even if you try to get a refund, it will only be 90% of the ticket price and in vouchers, and also the flesi bullsit add ons are not refundable, so beware and just stick to other OTAs if possible avoid this POP UP OTA

Warning - don’t use hotels.com. I have made a booking change and when arriving at the hotel, the booking had not been made at all. Even though I had an email from the hotels.com team guaranteeing that I had the room booked, I still had to pay again so I would have a room for the night.
Afterwards they committed with a refund that never came, and when I called they blamed on my bank (I live in Sweden) which obviously has nothing to do with it.
Extremely disrespectful, they will pretend and promise the situation is solved until you realize they won’t fulfill the conditions that they themselves have commited to, even if it’s stated through email.
They don’t care about the customers and are not afraid if you decide also to contact the authorities of your country to denounce them.
Don’t use Hotels.com and avoid a lot of stress in your life.

Priyanka was very polite and helped solve all our queries.


Did not know details about the individual hotel . I wanted to have a room on first floor. Wondered about neighborhood. Unable to help referred to desk staff. Did give me what it referred to as the direct number. Haven't checked it yet but first number sent me to it and not to desk as I expected.not left feeling things are taken care of properly.

Booking.com, promised me a refund of £73 after a so called host cancelled at the last min, so I rebooked another apartment at a higher price, promised a refund in price difference but never got it. Also complained about unsafe taxi booked through them no reply and showing that taxi charged twice. 

i want to buy in bulk so can you confirm that is amazon accept your invoice??

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