PARCELPOINT Reviews 212

I have used parcel point several times and each time I have been very happy with the experience. However my most recent experience was not to my satisfaction. The assistant at the drop off point was... See more

so confusing. No info left in letterbox. no one answering the phone from the number in email sent to me asking to call that number. Now sending me pins to use to collect my item yet still no idea wher... See more

Initially I had trouble finding the Moolap depot and rang a number. The person could not have been more helpful. I found the pick-up spot, and the staff there were terrific. Maybe FOXTEL need to get... See more

The first steps with Foxtel to get to the information about the return were not good! Once I had everything ready to send to the Parcel Point it was all very easy and few seconds with the lady to reco... See more

I tried using HUBBED for parcel delivery, and it was a real nightmare. My package was either lost or stuck for weeks with no status update, and the tracking info never changed. When I reached out for... See more

Arranged a pick up of my foxtel box and no one came. Contacted customer service and no one got back to me at least until a week later. Finally they offered a refund but I have never received it. Would... See more

Parcel was apparently delivered at 10:30pm. No sign of anyone on my cameras. Sent an email. Nothing. Finally found the 1300 number and when I called it went straight to hold music. After 10 min just s... See more

I selected HUBBED parcel pick up agent (a pharmacy in Coburg, Vic) for an eBay order. My parcel was returned, allegedly, as I didn't collect in time. I've received no notification of this action. P... See more

The Australia Post recipient of this PArcel Post point was hopeless and rude. HAd no idea that Parcelpoint was even a thing, made me buy a box, pay for tape, print out my own label, all the things tha... See more

Scheduled a pickup from my house and paid. They said they would come and didn’t and no response from customer service. No refund or any explanation – avoid at all costs.

The delays in getting information about delivery are too long. I'm still; to recieve confirmation from the redirection hub as to whether they even have my delivery. The address for the hub doesn't exi... See more

I do not understand AI speak. It has taken me 3 days and multiple attempts to get a pin sent to my phone. Very stressful. And I have not much adrenalin to spare. However, I have a certain amount of... See more

I received a message that my parcel could not be delivered as it couldn’t be left in a safe place. I was home at the time as I work from home. Then I was told my parcel could be collected from Nibbles... See more

they ring the bell for 1/2 a second before they run away to dump your packages at some gas station. Not a delivery service since they don't bother delivering anything

I am in ACT trying to collect a parcel which was sent to a collection point instead of being delivered. Tracking info tells me the parcel has been returned to Couriers Please in NSW. I in put the trac... See more

DON'T deliver to Collection point 1.6Km from my unit door, and expect me to limp there to do your job! Instead deliver (as Authority to Leave states) beside my front door and ring the bell...... See more

Very slow delivery after arrives in Perth. Obviously no staff work weekends as no movement on weekends. But after arrival in Perth over one week still not delivered for click and collect It’s bee... See more

from 21.03 to now 26.03 the package is being "processed for collection". Where is the collection point? When can it be collected? it should have been left in our lobby as multiple other Amazon deli... See more

I dropped off an item to the Kennards Brookvale location to be returned to the retailer, and after a week, the item is still waiting for collection. Considering this is a parcel being sent back for a... See more

Still have not been told address where I can pick up my parcel. I am very disappointed. I’ll be contacting Temu about this. I never want to use your courier service again.

If I could rate you a zero I would. Very very poor service. I have been waiting for so long for this delivery and no notification was given. I have been home and I heard no door bell. Now when I go... See more

Terrible parcel drop-off experience. Initially refused to accept my parcel without a printed label, forcing me to go home and print it. When I returned the next day with the required printout, the sta... See more

Took three tries and a 20 minute 1300 phone call to get someone to accept the package, despite following the instructions. Sloppy company, use auspost or reputable courier if you have to option.

I had asked for the proper pick up address plenty of times but not a proper response got from your side. I also have searched the related news agency on google but did not find it. Please mention the... See more

Wtf is this collection point nonsense what is this pin where is the collection point you wrote nothing on the card give me my package this is appalling would give negative stars

Sent my package 15mins from house I'm in a built up area where local post would deliver even 100k away.

I did not receive any notification that the parcel was sent to a pick up point, nor did I receive a pin. I hope my parcel is still there as it is weeks late!

1) We received a message from CouriersPlease that nobody was home when delivery was attempted. This is incorrect - we were at home all afternoon and our apartment house phone was not called at an... See more

Hopeless service, been waiting for 5 days for parcel pickup location. No phone number, only virtual chat option offered.

A collection point for my parcel was not given but a PIN number was sent! Where am I supposed to collect my parcel?

No one can tell me where my parcel is! The tracking for my parcel hasn't been updated. I've emailed hubbed. They have told me its been delivered - but I don't have the parcel. I have asked Hubbed w... See more

Received email at 1.46 pm to say “Sorry we missed you!”, but I have been at home all day and nobody came to the door, and there was nothing in the letterbox. Next, received an email at 2.20 p.m.... See more

The parcel point in Campbell newsagent Marion S.A is good. Employees are friendly and courteous.

Very bad service Lost my parcel which was very expensive.not answering my emails , poor customer service. Very frustrating

Really hopeless, it’s been more than 3 months lost my parcel after handed over to this parcel point, and still no any update or investigation on it, really disappointed and poor customer service.

Pathetic company! Lost my parcel and now they can’t track it, avoid them completely!

WARNING!!!!!! SCAMMERS DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!

Parcel has been I'm there sorting centre for four days....still waiting...

I'm going around in circles - I need to speak with a real person not a bot

I still don't know where to pick up my parcel. Can you deliver it

i still have NO address for collection location.

I still don't have Pin details for my pick up point!!!

Worst company among delivery services

Not at all helpful

I just want to know where my collection point is!! The courier didn't even knock on my door, left a card with no details on it and I was home.

Impossible to get a hold of these clowns. Nor do they care to deliver the item to right place

tried using Hubbed for shipping and it was a real disappointment. My package got stuck with no tracking updates and I never knew where it was. When I reached out for help, customer service barely repl... See more

This is review for 65 Anthony rolfe Gungahlin hubbed services by Bright Drycleaners. The worst customer service I receive three times in a row. The owner staffed at the return point is very rude and... See more