Instant Promotion Reviews 728

I have to give Rocket Canopy credit for their unparalleled customer service. I ordered a 10 foot screen door for my canopy that I purchased from ABC canopy who does not offer such a option.... See more

I put off getting a custom tent for over two years, and now that I finally have one from Instant Promotion, I can’t believe I waited so long. The quality and visual impact have truly transform... See more

Sales Manager James Chang is who you need to work with! He handled a color mismatch and issues IMMEDIATELY upon receiving our email and his customer service is beyond any we’ve experienced befo... See more

Best build and design options, consistent communication, on time delivery. And the final product? OUTSTANDING!!! The bold contrast and rich colors of our Instant Promo design really make us stand out.... See more

Communication was impeccable, design and quality is amazing. The only slight hang up was the color of the tent did not match the preview. (They did have a warning colors may be off) but it appeared li... See more

Mr. James Shang made my experience so easy !!! He answered every question/concern I had. I could not be happier with my tent and table cover !!! Now my business info is on display for all to see !! Th... See more

Excellent product! Well made, heavy duty and durable! Customer service/artwork team is awesome and super easy to work with! I will be ordering more items in the very near future to make my existing ve... See more

We used Instant Promotion to create a branded tent valance sign for Texas Pecan Cakes, and the entire process was smooth and professional. The customer service team was responsive and helpful from sta... See more

The entire ordering process was AMAZING. Working with them was so easy and their responses to our custom order change were quick and then when we arrived the product we are blown away with the quality... See more

Would have rated much higher but the order was not sent to production even though I approved in an email. Good thing I checked on progress or may not have been received in time for the Expo.

The folks over at Instant Promotion are amazing! I have been using them for 3 years. Ordering is made so easy online. Their website is simple, yet does everything that you need to do quickly to get... See more

What a great company! The ordering process was very easy, but the service was simply phenomenal! Once I submitted my order, I received my proof the very next day! Once I approved the proof, I had poss... See more

I had a great experience working with Bo! He made the entire process so easy and hassle-free. Our EZ Up arrived quickly, and the quality exceeded our expectations. It’s sturdy, well-made, and exactl... See more

My sales rep was no help at all. I had to call the company directly to get literally any response. It is not made clear that buying a canopy from IP requires you to purchase a frame from IP (for the... See more

My tent came out amazing!!! There was constant updates along the way by Bo who was always extremely professional. If you’re looking for someone who can create a good quality tent for your business i... See more

What a wonderful company !!! My sales person, Zach was very patient and helpful. He and his team worked with me to create a Valance Banner. It turned out awesome. Their team is very professional and... See more

Amazing help designing my products and they looked better when delivered than on their proofs. Super fast manufacturing and delivery. They are my first choice for business marketing.

Excellent product!! Exactly what I wanted! To give some context, this is my second time ordering from them. They did such an amazing job the first time, when I opened a second company there was no que... See more

From not knowing exactly how to convey my designs, to the proofs they sent, to me asking a hundred questions, Instant Promotion has been very present and accommodating for our arch design - which we... See more

While they provided great customer service, the item ordered was damaged with the initial shipment, then again on the second. They replaced the first one, but I just kept the second not having to time... See more

I have used Instant Promotion a few times over the past year. They have consistently met promised deadlines, and been very helpful with questions relating to artwork specifications. And most important... See more

I highly recommend Instant Promotion for all event marketing assets. James has been amazing to work with and the turnaround time is great! The quality of the 10x20 tent I order was pristine and th... See more

The feather flag bases we bought were great and an amazing price. But i had questions (return policy since I was buying from another state) before I bought and couldn't reach anyone - not through chat... See more

My experience was great! Order was shipped in time and the product arrived an the family were satisfied we did our first two events and we where a stand out it really amped up our business.

Currently returning a tent frame and it’s has been a really easy process. They answered the 800 number call and gave me an email with instructions for return . Just sent UPS and now waiting for a new... See more

We recently ordered two custom logoed canopy tents from Instant Promotions, and we could not be happier with the results! The entire process—from design to delivery—was smooth and efficient. The t... See more

My point of contact really took the time to explain to me the process, he even reached out to me on New Years to update me on progress. They made sure I was ordering what I wanted and how it was going... See more

I had to order replacement parts for my tent. Customer service rep was nice and parts were delivered quickly. I would recommend adding more pictures and a more detailed description to the replacements... See more

Customer Service was excellent. James Minson was great a staying in touch with me through out the process and making sure the order got to me in the time frame I needed. Thank you James! Product wa... See more

Order it, black top aluminum legs, received black legs, black top. maybe because is new is really hard for set up. Hope to get better after breaking. looks really heavy duty and long lasting top and... See more

The tent is beautiful. The materials are high quality. It came out just as designed. The only thing I wonder is the best way to keep the white material clean should it get dirty.

Top quality industry leading products. A pop up tent like no other, accessories to match and quick, responsive and helpful customer service that goes above and beyond.

The team I worked with, as they were patient for me to review with my team, was amazing. The turn around from final approval to receiving was very fast. Have recommended to other units in my org... See more

Quick turnaround, quality product and an easy to use website to help me design my custom products. VERY happy with the process and the results!

So far, so good. After talking with Bo Peele, I ordered a standard 10 x 10 white tent for art fairs. It arrived quickly. Everything I ordered is accounted for. (I haven't taken the sides out of the ba... See more

Instant Promotion was very easy to work with. They helped me create a vector image to apply to the canopy wrap I ordered. It came in and I used it at an event last weekend. It looked great and I belie... See more

These guys were very patient and helpful with designing and working with us to make sure they understood what we wanted. Looking forward to the products at our events.

High quality product, customer service James Minson was supurb. Got many compliments gave them instant promotion information. Hopefully they order soon I know I will be ordering

Awesome canopies (5 Stars). Roller bag, not so much (2 Stars). Both the 10x10 bag and the 10x20 bag are way too big. Do you have other bags that actually fit and are not so oversized? It looks like I... See more

Ordering and having a visual of what the canopy was going to look like was awesome. Even better when I actually received it! Great quality material and great price!

The communication with our rep James was amazing. He worked with us until we got exactly what we wanted with our customization.

The design process was easy, detailed and quick. The turn around time was fantastic, very surprised how we received the order ahead of schedule!

Customer service was excellent and easy to work with. One of my accessories was not shipped correctly and they corrected it right away. The product produced is of superior quality.

This was our second time working with Instant Promotion. Great experience again. Will continue to be our go to for these types of items!

Super fast design, manufacturing and shipping. They are my go to company. Try them and you will not be disappointed.

The order was done in a professional manner. I received the product that I ordered, the tent was more than what I expected. They provided me with exactly what I ordered. The quality of the work was mo... See more

This is not the first time the wrong items have been sent to me. I love the products from Instant Promotion, but shipping QC is lacking. I got the correct flag mounts, but 2 of 5 dust cover cases... See more

James Shang was amazing to work with, he was so patient as I navigated through the process of getting everything ordered and approved.

Great customer service and timely responses from the sale rep. for a last minute urgent order.

Instant Promotions Inc. exceeded my expectations! The feathered flag they made for us was of outstanding quality—vibrant, durable, and perfectly designed. Their customer service was exceptional, going... See more