Customer service is good.

The packaging lately is not good.
I would take meats out to thaw.
A few days later I discover they are punctured somehow and the meat gets spoiled. We've had to throw out the meat.
It has happened several times.

We have bought meat and chicken from Costco and other stores. Their packaging is not punctured. And the meats don't get spoiled.

We do appreciate and are grateful that Good Ranchers sends us replacements when I let them know about the issues.

This issue needs to be rectified a.s.a.p.

I am still waiting on an order I placed as a Xmas gift on Nov. 28th. The first order was supposed to be delivered on Dec. 3rd but OS said it was “lost”. It obviously never shipped so OS replaced it. The second order still has not shipped and according to UPS they have not even picked it up yet. It was supposed to ship out yesterday and I am supposed to receive it tomorrow. Again as if this morning UPS hasn’t even picked it up yet. It won’t go from Omaha to Florida in one day that’s for sure. I have no idea why shipping one box of meat is such a problem. This is the third year in a row our family has ordered from them and it will be my last. No one knows where the box is or why it hasn’t shipped. Terrible business!

THIS COMPANY IS A SCAM!!!!! I ordered a case of beer that was never delivered but it said my order was 'Completed'.  I then contacted their USELESS ABOMINATION for a customer service team and they all palmed me off to different agents and told me that they were giving me credits as a refund but they never were applied to my account, then I called and asked for a refund which THEY REFUSED TO GIVE ME!!!!!! I never received the order, never even cancelled the order, and then they REFUSE to refund me?!!!!! ABSOLUTE SCAM OF A COMPANY!!!!!! DO NOT USE!!!!!!!!!

I have been a very happy customer of CookUnity since its inception.. and I can honestly say that their meals are quite wonderful... I have tried others and no once comes close... Their team are friendly and quick to help. The deliveries are easy and I love that I can save the travel cases to leave out front for the next weeks delivery retrieval as my part in recycling.

But again it really is about the ingredients and flavor and they are stellar. Thanks team!!!
Carla 

wonderful meals excellent shipping and service 

Amazing quality and it comes to your door so fast! The only place I shop for meat!

This wonderful company was a breath of fresh air, from their customer service (who was an actual human, not a bot) to the timely and perfectly frozen arrival, the fantastic quality and flavor, and the unbelievably rich and creamy texture! This was a 12 out of 10 experience, and one we hope to repeat time and again over the years!

this is the only thing I need no more filling up the fridge when the fridge comes to my doorstep. I’m down 10 pounds and I couldn’t feel better.

Best in Lunch & Catering

Companies
(475)

Popular searches

Recently reviewed companies

Good Ranchers

Foorban

Omaha Steaks

DoorDash

BUNÁ REAL FOOD

CookUnity

Top Chef Meals

US Wellness Meats

MagicKitchen.com

Meal Prep Sunday

Related categories

Agriculture & Produce

Asian Grocery Stores

Bakery & Pastry

Beer & Wine

Beverages & Liquor