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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting the accuracy of colors and the professional feel of the finished items. The user-friendly online platform and the seamless ordering process are also frequently mentioned as positive aspects of the service. Consumers appreciate the speed and efficiency of the service, noting timely delivery and quick turnaround times. People also commend the exceptional customer service provided by the staff. The team is described as helpful, patient, and knowledgeable, with specific employees being mentioned for their outstanding support. Reviewers value the personalized assistance they receive, especially when navigating the website or resolving any issues. The affordability of the service compared to other options is another point that customers appreciate.

Based on these reviews

Rated 5 out of 5 stars
Verified

The first assurance of quality was the careful and secure packaging. Once unwrapped, the books are perfect! Beautifully bound, quality paper stock and superbly accurate printing. I have 45 years expe... See more

Rated 5 out of 5 stars
Verified

Really happy with the outcome and the quality of the final product. All my photos, even ancient ones taken before 1900, were wonderfully reproduced. Special mention also needs to be made about the su... See more

Rated 5 out of 5 stars
Verified

I was so happy with the end product of my order of 20 desktop calendars. Mixam staff contacted me shortly after placing my order with suggestions to make my order even better. I followed these suggest... See more

Rated 5 out of 5 stars

Just wow! Blown away by the quality of the product (a 420 page, hard back book with lots of text and images on every page). When I ran into an issue uploading the full bleed cover design, it was reso... See more

Rated 5 out of 5 stars
Verified

We ordered yearbooks through Mixam and found that the quality and pricing were unbeatable. The site was easy to navigate and help was always available by phone and email. The delivery was on time and... See more

Rated 5 out of 5 stars
Verified

Brilliant process when I got stuck the staff were knowledgeable and sorted me out very quickly the product is excellent. It definitely exceeded my expectations well done 👍

Rated 5 out of 5 stars
Verified

Talking on behalf of my friends: They loved everything about the book. The colours are amazing. Service was smooth and delivery on time. Talking from my perspective as the one who created the files a... See more

Rated 5 out of 5 stars
Verified

The customer service of the staff were extremely helpful as it was my first attempt at publishing, and I found it difficult as I am not tech savvy. I had difficulties uploading and then when I di... See more

Rated 5 out of 5 stars
Verified

I really appreciate how Mixam took the time to help me ensure my book was in perfect condition for printing. I spent a lot of time checking, refining, and going back and forth to get everything just r... See more

Rated 5 out of 5 stars
Verified

This is the third year we order our centre´s agendas with Mixam and we are quite happy with the results. Also, everyone is always friendly and helpful when we have questions or need to solve any issue... See more

Rated 5 out of 5 stars
Verified

What stood out in my experience with Mixam was the help from its employees. I would have not finished printing the book without Sera's help, patience and understanding. When Sera was not there,... See more

Rated 5 out of 5 stars
Verified

Although I had a few problems in the beginning , all turned out great . The software does not show what the end product looks in real . In my case , it would have helped to be able to preview the whol... See more

Rated 5 out of 5 stars
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Mixam has been great for printing my book!! Felicity gave outstanding customer service, answering questions about printing my book discussing format, best type of paperetc and really wanting to be sur... See more

Rated 4 out of 5 stars
Verified

Had great overall experiences with Mixam in terms of print quality. Colours are pretty accurate. Turnaround time can vary but the dispatch estimation is accurate, so no stress there. Only issue is iny... See more

Company replied

Rated 5 out of 5 stars
Verified

Service, product, speed, ease of use - I created a graphic novel for my daughter's birthday, the entire process was smoothe, the staff took the time to double check everything would work as wanted. Bo... See more

Rated 5 out of 5 stars
Verified

Multiple jobs (short run magazines) completed now with mixam australia and every job delivered perfectly. From clear instructions on site, easy online ordering, helpful pre-press reviews, seamless pro... See more

Rated 3 out of 5 stars
Verified

This is my third time ordering with Mixam, and unfortunately, it has not been a good experience. I was advised to change the size of my book from A4 to A5, but when I followed that suggestion, the... See more

Company replied

Rated 5 out of 5 stars
Verified

Superhelpful people, with such good follow up on minor issues to ensure everything done right,even though it was a small job. Top quality printing.

Rated 5 out of 5 stars
Verified

Excellent Service and great product. This was my first time using Mixam, I crafted a hobby project colouring book that was meant to be a gift. Printed it in hardcover, result came out better than I ex... See more

Rated 5 out of 5 stars
Verified

My job was 10 copies of an 80 page Life Story, involving mostly words plus lots of pictures. The Mixam service was high quality for everything, from the Website, the staff Service and final Book prod... See more

Rated 5 out of 5 stars
Verified

Felicity was terribly helpful. She helped us to navigate the website and turned my idea (a 100 page story I wrote with my friends with artwork) into a reality. She understood exactly what we wanted.... See more

Rated 5 out of 5 stars
Verified

Super easy to work with! Was given a goodwill discount due to formatting mix-ups and communication was fast and smooth. I would definitely recommend Mixam for any printing services. My order also arri... See more

Rated 5 out of 5 stars
Verified

Out of all the companies I had contacted in regards to the production of my family book, Mixam was the only one that made it easy to add my material to printing system. You were also really helpful, u... See more

Rated 5 out of 5 stars
Verified

I found the upload and proofing process really easy and intuitive, and our family cookbooks were printed to a fantastic quality and received within a couple of weeks. Would definitely use this service... See more

Rated 5 out of 5 stars
Verified

Mixam always delivers excellent quality of my prints which brings out the bright colours that I adore. I love the customisation of what I could order as well which always makes me go back to Mixam aga... See more

Rated 5 out of 5 stars
Verified

Amazing prints!!!! I printed a huge batch of art prints of various sizes and colours and I am thrilled with the results. Delivery was quick and efficient too but I would very much recommend these guy... See more

Rated 4 out of 5 stars
Verified

The products were amazing! My only complaint would be that communication could have been better when an equipment fault had caused a significant delay to my order. But once the fault was sorted out... See more

Rated 5 out of 5 stars
Verified

As a first time author the experience was fantastic. When I had problems with understanding the process, a representative from the company was on the other end of the phone guiding me through the onli... See more

Rated 5 out of 5 stars
Verified

The end product was delivered within 6 business days of ordering and I couldn't be happier with it. I was a little unsure how to navigate the Mixam software initially, so a quick phone call to the bu... See more

Rated 5 out of 5 stars
Verified

Felicity is an absolute legend and I appreciate her very much. She has been a tremendous help over the past 4 years. Thank you to the production team for a very quick turn around and postage of our be... See more

Rated 5 out of 5 stars
Verified

Love Mixam!! The print quality is incredible, and their customer service is elite - big shout out to Sera for being an angel 💖

Rated 5 out of 5 stars
Verified

The product was produced and delivered very quickly which made for no stress when working against a deadline. As a university student club, we didn’t know a lot about publishing a journal volume, but... See more

Rated 5 out of 5 stars
Verified

Really happy with my order, thank you. Great quality and I was able to upload artwork using the online platform and send out the proof for review before approving. Highly recommend.

Rated 5 out of 5 stars
Verified

The books were fabulous! Better than expected! The website is super easy and delivery was fast! Very pleased!

Rated 5 out of 5 stars
Verified

Amazing service, very easy to play around and work on the workspace online and the print and zine came better than expected. Super affordable as well could not recommend more.

Rated 5 out of 5 stars
Verified

The staff were so helpful. They spent time with me on any questions or help I needed. Nothing was a problem. THe end result was excellent. I would definitely get my next book done through Mixam. Than... See more

Rated 5 out of 5 stars
Verified

Great quality products. Looks absolutely fantastic printed and I love how easy and flexible it is to create my own books.

Rated 5 out of 5 stars
Verified

Thorough information on all aspects of printing on Mixam website. Online Print ordering process carefully thought out.

Rated 5 out of 5 stars
Verified

Mixam made it very easy to convert a PDF file to a professional hardcover book. I made photos books of family holidays which will be a wonderful keepsake.

Rated 5 out of 5 stars
Verified

Professional assistance at mixam is outstanding. Thank you for all your help during this the busiest of seasons.

Rated 5 out of 5 stars
Verified

The customer service was great when I needed help with the app. There was a mistake with the gluing of the book but Mixam immediately printed me another one and it was perfect.

Rated 5 out of 5 stars
Verified

Used a few of the online services. They really need to create InDesign templates, but otherwise, they are well-organised with excellent support.

Rated 5 out of 5 stars
Verified

My book was easy to make and the staff when i needed to alter things were very helpful and the finished product is very professional and beautifully bound, will definitely order again

Rated 5 out of 5 stars
Verified

Professional friendly helpful Nd great quality, with top notch service

Rated 5 out of 5 stars
Verified

Great customer service Good advice and the product was better than expected

Rated 5 out of 5 stars
Verified

I love Mixam. You are friendly, helpful and your finished products are first class. Thank you

Rated 5 out of 5 stars
Verified

I’m so impressed with the quality of this book. The photos look crisp, the layout is exactly as I designed it, and the whole product feels premium. Highly recommended.

Rated 5 out of 5 stars
Verified

The quality of the product was great despite the poor quality of the pictures I had available for the book. This will give the kids a lasting legacy of their Nana and her recipes that they remember h... See more

Rated 5 out of 5 stars
Verified

I had an incredible experience with Mixam. For background, I wanted to print paperback copies of a picture book that I made using analogue tools (paper, pens and markers). Even before placing the or... See more

Rated 5 out of 5 stars
Verified

I have printed two photograph books with Mixam. I used Adobe InDesign for the graphic work. The process of uploading and proofing artwork was easy to follow and Mixam's printing quality was excellent... See more

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Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

938 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Talking on behalf of my friends

Talking on behalf of my friends: They loved everything about the book. The colours are amazing. Service was smooth and delivery on time.
Talking from my perspective as the one who created the files and sent them in to you for print: I found your assistance over the phone very helpful and reassuring.

October 23, 2025
Rated 5 out of 5 stars
Verified

Love Mixam!

Love Mixam!! The print quality is incredible, and their customer service is elite - big shout out to Sera for being an angel 💖

November 20, 2025
Rated 5 out of 5 stars
Verified

Great quality products

Great quality products. Looks absolutely fantastic printed and I love how easy and flexible it is to create my own books.

November 16, 2025
Rated 5 out of 5 stars
Verified

so impressed

I’m so impressed with the quality of this book. The photos look crisp, the layout is exactly as I designed it, and the whole product feels premium. Highly recommended.

November 16, 2025
Rated 3 out of 5 stars
Verified

Printing is not that easy and you might need a couple of goes to get it right...

This is my third time ordering with Mixam, and unfortunately, it has not been a good experience. I was advised to change the size of my book from A4 to A5, but when I followed that suggestion, the printing and letter size turned out far too small. As a result, my books were printed incorrectly again.
I wish I had been warned about this issue before the order was processed, but instead the books were printed without any discussion. The final look of my order was only revealed when I received it in the mail, which is disappointing. Now I have to place yet another order to fix the problems, and it feels like there is no guarantee of what the book will look like until it arrives.
This has meant three wasted orders, and I am about to place a fourth with adjustments, still unsure of how it will turn out. I truly wish Mixam would take the time to communicate potential issues with customers before sending items to print. That kind of support would save time, money, and stress, and ensure customers feel confident in the final product.

November 6, 2025
mixam.com.au logo

Reply from mixam.com.au

Hi Yanci, Thank you for taking the time to share this with us, and we’re really sorry to hear how frustrating this has been. The size of a product is entirely your choice, as it needs to suit your artwork and the way you want your book to appear. Smaller text and fonts can look too small depending on the size selected, so it’s important to check the preview and proof carefully and make sure everything is clear and readable when viewed at 100%.
We don’t check the content of artwork or make changes to it, which is why you’re asked to confirm that you’ve reviewed and approved the files before placing the order. This allows you to ensure that the design, sizing, and text all look exactly as you intend.
We truly appreciate your feedback, and we’re sorry that this experience has caused you so much inconvenience.

Rated 5 out of 5 stars
Verified

Superhelpful

Superhelpful people, with such good follow up on minor issues to ensure everything done right,even though it was a small job. Top quality printing.

November 5, 2025

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