Namly Design Reviews 911

TrustScore 2.5 out of 5

2.5

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express mixed feelings about the products, orders, and delivery service, with a notable lack of consensus among reviewers. Some consumers appreciate the user-friendly website, the variety of available designs, and the ease of applying the stickers. Several people highlight the aesthetic improvements the products brought to their homes, praising the attention to detail and overall quality. However, a significant number of reviewers report negative experiences, particularly concerning customer contact. People report issues such as delayed deliveries, incorrect orders, and poor product quality, including pixelated wording and cheap materials. Many consumers express frustration with the company's customer service, citing a lack of response to inquiries and difficulties in resolving issues like missing items or returns. Some even describe their experience as a scam, reporting a complete lack of communication and failure to receive their orders.

Based on these reviews

Rated 3 out of 5 stars

The safari stickers are a great addition to my son's room, hopefully they won't start peeling. But the glow in the dark ones are ATROCIOUS. I could not get one single star off the paper even with twee... See more

Company replied

Rated 3 out of 5 stars

I’ve seen some bad reviews after i made a purchase 😭 The website did seem a little dodgy now i’m not sure if i’ll even receive my items… I’ll keep you updated

Rated 3 out of 5 stars
Verified

Such a simple design, yet it made a huge difference in my kitchen.

Rated 1 out of 5 stars

Terrible customer service. It has been more than one month and I still haven’t received my item. Your team claimed that the apartment number was missing and said the product would be shipped again,... See more

Rated 1 out of 5 stars

Made an order for some gaming posters, received notification that my posters were being dispatched. A couple of days later received another saying there was a delay in dispatch. Contacted company as... See more

Rated 1 out of 5 stars

I wish I read the reviews before placing the order. Terrible customer service because there isn’t any. They don’t answer any emails. Be warned. Shitty company and shitty practises.

Rated 1 out of 5 stars

Order took over a week to process and then a week to send out. Once received it was the wrong order completely and I have now complained. It has no return note so I have no way of returning it this da... See more

Company replied

Rated 1 out of 5 stars

This is fake company! DO NOT BUY FROM THEM! They have not sent any of my orders and I get no responses when trying to contact them. I wish I had read the poor reviews before! I am reporting them to Sw... See more

Rated 1 out of 5 stars

I ordered adhesive tiles from this company. But when they arrived, the design size was nothing like what was shown on the website. On the contrary, the pattern looked more like a mosaic than a tile.... See more

Rated 1 out of 5 stars

Ordered a large picture over $100 nzd, been over a month and still no package. Been chasing them via email for updates and tracking links but with lack of reply. Stated they would come back to me with... See more

Company replied

Rated 1 out of 5 stars

Ordered a poster size 100x 70. The paper quality was very poor as well as the colour rendering which did not at all correspond to online pictures. Overall very cheap looking product. Cannot recommend.... See more

Company replied

Rated 4 out of 5 stars

I got my order safely but there is a problem about information. Never got notifications from sender or delivery company so I am confused and sent emails to the support team. It was also slow and... See more

Company replied

Rated 1 out of 5 stars

Awful product: was sotti g in box for 4 weeks befpre application. However, since putting up it has shrunk causing clearly visable lines betweeh the sections and just looks ameturish. A waste of mon... See more

Rated 1 out of 5 stars

We are so disappointed with this company and would advise everyone to avoid ordering from them. We returned our wall stickers quickly after getting them, at a cost to us of £17. We tried to cancel the... See more

Company replied

Rated 1 out of 5 stars

DO NOT buy from these guys!!! They sent my order 7 days later that the maximum delivery date stated when I placed teh order. I sent them an email to cancel the order (which is within my legal right),... See more

Company replied

Rated 1 out of 5 stars

I wish I had reviewed the ratings here before ordering with this company I ordered 3 sets of 24 tile stickers, what arrived was 3 individual stickers. I checked my order again and I had ordered cor... See more

Rated 1 out of 5 stars

Ordered but they didn't deliver. I had to reach out to customer service after 10 days when they said that they have already sent my order, and will resend it since I haven't received the order. Got... See more

Company replied

Rated 1 out of 5 stars

I placed my original order of name stickers ready for my daughter to start nursery on 26th February with the order confirmation stating delivery would be in 1-6 working days. My order still had not ar... See more

Company replied

Rated 1 out of 5 stars

Terrible quality product. Emailed as they arrived all bubbly and with printer toner marks all over them. I've not heard back from customer service. A huge waste of money and resources.

Company replied

Rated 4 out of 5 stars

Easy to use website, good choice of images, colours etc.. but when received the wording on stickers are slightly pixelated which is a little frustrating.

Rated 1 out of 5 stars

Terrible service. I am now waiting ten days for my order, tracking information has completely stalled and the customer service team have not been remotely helpful. Would not advise anyone to order.

Company replied

Rated 1 out of 5 stars

This is scam. I placed an order, got a conformation email with my order and then never heard anymore. Then i wrote to the them and i never heard back from that either. This must be a scam

Company replied

Rated 1 out of 5 stars

Their name tags are bad quality, based on design and the material. They are cheap but not worth it. I’ve got some from identiketter.dk before and they were great.

Rated 1 out of 5 stars

Terrible, havent recieved order and no response yet from any of their customer service platforms

Company replied

Rated 1 out of 5 stars

Still waiting for over £200 refund😡. this company is so crap

Company replied

Rated 1 out of 5 stars

If I could have selected 0/5 stars I would have! I ordered floor tile stickers in December 2024 which did not stick so I returned them, at a cost, to me of nearly £20. They were held by Swedish custom... See more

Company replied

Rated 4 out of 5 stars
Verified

My kids love it! It’s become a favorite item in our household.

We perform checks on reviews


Company details

  1. #20 of 20 best companies in Digital Printer
  2. #25 of 25 best companies in Custom Label Printer

About Namly Design

Written by the company

BESØG VORES WEBSHOP

Namly Design er en print-on-demand webshop, der specialiserer sig i salg af personlige og unikke produkter til forskellige formål. Lige fra personlige navnemærker til børnetøj til fliseklistermærker til en forandring i køkkenet eller badeværelset. Vi tilbyder et bredt udvalg af produkter, der kan tilpasses efter kundens præferencer. Vi har ting, der passer både til voksne og børn.

At renovere et barns soveværelse med vores vægklistermærker er ikke kun et billigere alternativ sammenlignet med at male om eller købe nye møbler, men det er også et sjovt og interaktivt projekt, du kan lave sammen med dit barn.

Vores navnemærker er perfekte til at organisere og mærke børns ejendele. Uanset om det er tøj, tasker, madpakker eller skolematerialer. Navnemærkerne er holdbare, vandtætte og kan tilpasses med navne eller ønsket information. Med disse praktiske og stilfulde navnemærker kan du sikre, at dine børns ejendele altid kommer tilbage.

Vi tilbyder et bredt udvalg af plakater med forskellige motiver og stilarter til at pryde dit hjem. Vores plakater er af høj kvalitet og trykkes på bestilling for at sikre, at hvert produkt er unikt og af højeste standard. Uanset om du leder efter kunstværker til at supplere din indretning eller til at give som en personlig gave, har vi noget for enhver lejlighed.

Tag et kig på vores fliseklistermærker, som er den perfekte løsning til at forvandle dit køkken eller badeværelse på en prisbillig og nem måde. Med vores fliseklistermærker af høj kvalitet kan du give dine fliser et helt nyt udseende uden behov for at erstatte dem helt. Vores fliseklistermærker fås i et bredt udvalg af mønstre, farver og stilarter. Uanset om du foretrækker en elegant marmorfinish, en rustik træeffekt eller et legende mosaikdesign, har vi noget, der passer til din vision for dit køkken eller badeværelse.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

911 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week


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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. It has been more than one month and I still haven’t received my item. Your team claimed that the apartment number was missing and said the product would be shipped again, yet there has been no communication. The post office has confirmed once again that the supplier did not include my full address.

No one has responded to my emails, and I have requested a refund with no reply. This has been a terrible customer experience and an extremely disappointing purchase.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Made an order for some gaming posters, received notification that my posters were being dispatched. A couple of days later received another saying there was a delay in dispatch. Contacted company as the posters were a vital part of kids Christmas present, and no emails answered. Now out of pocket and going to have to hunt down an alternative provider 2 weeks before Christmas… not gonna happen in time!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

This is fake company

This is fake company! DO NOT BUY FROM THEM! They have not sent any of my orders and I get no responses when trying to contact them. I wish I had read the poor reviews before! I am reporting them to Swedish police.

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Great communication

Ordering was very easy. There was a delay in shipping and I was emailed about the delay and again when dispatched, so great communication. Product made me smile, love the pictures, but print quality could be improved.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Order took over a week to process and…

Order took over a week to process and then a week to send out. Once received it was the wrong order completely and I have now complained. It has no return note so I have no way of returning it this damaged faux marble sticker that I did not order. Massively disappointed and now just want my money back - complete waste of time

November 26, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

We apologize for the delay and incorrectness of your order. I see that you are in contact with my colleague and we are handling your case. Thank you for your patience during the process.

Kind regards, Namly Design

Rated 3 out of 5 stars

Avoid glow in the dark like the plague

The safari stickers are a great addition to my son's room, hopefully they won't start peeling. But the glow in the dark ones are ATROCIOUS. I could not get one single star off the paper even with tweezers. The cut outs do not go through deep enough to get an even image, and I ended up chucking them all in the bin.

November 15, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. How nice to hear that the safari stickers were a nice addition to your son's room! At the same time, it is very disappointing to hear that the glow-in-the-dark stickers did not meet your expectations and that you experienced problems with the cutouts.

We take your feedback very seriously and will review this to improve quality in the future. If you would like help with your issue, you are most welcome to contact us at concerns@namly.se and we will find a solution together.

Kind regards, Namly Design

Rated 4 out of 5 stars

God service

God service

November 1, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Hi,

Thank you very much for your review, we are happy to hear that you are satisfied with our service! It means a lot to us.

Welcome back when you want to order again!

Kind regards, Namly Design

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Rated 1 out of 5 stars

Ordered a large picture over $100 nzd

Ordered a large picture over $100 nzd, been over a month and still no package. Been chasing them via email for updates and tracking links but with lack of reply. Stated they would come back to me within 1 working day yet still chasing them, they dont seem to care nor want to help. Poor service, they need to refund my item but doubt that will happen.

October 17, 2025
Unprompted review
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Reply from Namly Design

Hello, thank you for your review. We always strive to respond to emails within 24 hours. Please write to concerns@namly.se so we can help you further!

Rated 1 out of 5 stars

Still waiting for over £200 refund😡

Still waiting for over £200 refund😡. this company is so crap

September 25, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Hi,

Thank you for sharing your experience, we understand that it has been frustrating waiting for the refund, and we apologize for that.

In order to process a refund, we first need to receive the return back to us, which unfortunately can take a little longer than normal deliveries. I now see that my colleague has received your return today and that the refund has been processed. We hope this now feels better and that everything is in order.

Thank you for your patience during the process.

Kind regards, Namly Design

Rated 5 out of 5 stars

Very happy!

I was sceptical about ordering as I’d read so many negative reviews about this company, however, I decided to give it a go as I liked the colour of the tile stickers. Having recently moved to a different house I wanted a quick mini makeover for the bathroom. I found the whole ordering experience stress free, quick delivery too, from Sweden, and I love the tile stickers. Thank you Namly!

September 27, 2025
Unprompted review
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Reply from Namly Design

Hi,

Thank you so much for your nice review, it means a lot to us that you chose to give us a chance despite some hesitation. We are so happy that you are satisfied with both the ordering experience and the tile stickers!

Being able to contribute to a quick and smooth makeover in your new home feels extra fun. Thank you for sharing, and a warm welcome back when you want to renew something more!

Kind regards, Namly Design

Rated 1 out of 5 stars

Poor quality, cheap looking

Ordered a poster size 100x 70. The paper quality was very poor as well as the colour rendering which did not at all correspond to online pictures. Overall very cheap looking product. Cannot recommend.

September 15, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Hi,

Thank you for taking the time to leave a review. We are truly sorry that the poster you ordered did not meet your expectations in terms of quality and color reproduction.

We always strive for our products to match what is shown online, and we regret that this was not the case in your case. Your feedback is important to us and helps us improve both material selection and product presentation.

If you have not already been in contact with our customer service, you are most welcome to contact us at concerns@namly.se and we will see what we can do to rectify this.

Kind regards
Namly Design

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Rated 5 out of 5 stars

Fast and nice service...

September 19, 2025
Unprompted review
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Reply from Namly Design

Thank you for your nice comment! We are glad that you are satisfied with both the service and the welcome. It means a lot to us!

Kind regards, Namly Design

Rated 5 out of 5 stars

Super good service

Super good service, good quality, and cute name tags that stick on.

August 28, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

We are so happy that you are satisfied—thank you for the great feedback! ✨

Rated 1 out of 5 stars

Scam alert!

Ordered but they didn't deliver. I had to reach out to customer service after 10 days when they said that they have already sent my order, and will resend it since I haven't received the order. Got the resent order 2 weeks later. I don't think they sent my order the first time.

I am pretty sure if I wouldn't have reached out, they wouldn't have sent my order at all. Scam alert!

August 8, 2025
Unprompted review
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Reply from Namly Design

Hej, tak for din anmeldelse.
Vi sender altid navneskilte 1-2 arbejdsdage efter, at en ordre er afgivet, og derefter tilføjes leveringstiden afhængigt af den leveringsmetode, du har valgt (se ordrebekræftelsen). Vi ønsker naturligvis, at alle kunder modtager deres ordrer, og hjælper derfor altid med en ny levering, hvis noget desværre ikke ankommer.

Jeg håber, at den nye forsendelse er nået frem til dig uden problemer, og hvis du har yderligere spørgsmål, er du velkommen til at kontakte os.

Rated 1 out of 5 stars

I ordered adhesive tiles from this…

I ordered adhesive tiles from this company. But when they arrived, the design size was nothing like what was shown on the website. On the contrary, the pattern looked more like a mosaic than a tile.
Moreover, the tile sticks very poorly — the corners lifted immediately and it looks downright cheap. The return shipping cost from Belgium is ridiculously high. Offering free returns when the product is not as described would be a much better procedure.
I do not recommend this product.

July 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful, high quality wall stickers

The wall stickers are beautiful, I’m so so happy that I ordered through Namly despite some bad reviews about the service. They are very good quality and so easy to put up. My husband was sceptical about what they’d look like in our new nursery, but he was so surprised with how it turned out. I especially recommend the map of the world with animals as it’s so detailed and high quality. They’re also a lot bigger than I expected which was a pleasant surprise.

The courier service and notifications I received about postage and tracking were prompt. Expect a little bit of a delay if in England as I don’t think the company are UK based.

June 13, 2025
Unprompted review
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Reply from Namly Design

Hi,

Thank you so much for your fantastic feedback!
We are really pleased that you are satisfied. We always strive to give our customers the best possible experience, and it means a lot to hear that we succeeded.

It is true that our company is not based in the UK. We are based in Sweden. So great that you were happy with the delivery too!

Hope we get the chance to give you an equally great experience again soon!

Kind regards,
Namly Design

Rated 1 out of 5 stars

DO NOT buy from these guys!!

DO NOT buy from these guys!!! They sent my order 7 days later that the maximum delivery date stated when I placed teh order. I sent them an email to cancel the order (which is within my legal right), but they went ahead and sent it anyway. They then wouldn't send me return instructions or a return label, after few weeks of harrasing them they replied that they will only accept the return as a "letter" and not a "packeage". And that I had to pay for the return myself, despite the mistake being thheres. The post offcie then tells me that they can't send it as a letter and ONLY as a package, whichh I advised them off, and again they said they will not accept the delivery. Btw the cost to return the package was £48!!!

May 1, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Hi,

Thank you for sharing your experience – we’re truly sorry for what happened. Delays and poor communication are not something we want our customers to experience, and we understand your frustration.

We take your feedback seriously and are reviewing our routines to improve both delivery and customer service going forward.
Please feel free to reach out to our customer service again if you'd like us to look further into your case.

Kind regards,
Namly Design

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