Logan did his job. He gave me all information clearly and in a detailed way. Really satisfied with the customer support.

Never received my shoes. Never got my refund 

I have been a loyal customer for 20+ years, love their shoes but when something goes wrong customer service is rubbish, will look elsewhere for my next pair

The customer service representative who helped us to get our order made. People at the Oxygen Concentrator Store are knowledgeable and helpful.


Paid for the fastest expedited shipping and still took 4 days to deliver it. I should not have paid $20+ for expedited delivery.

I've only used these inserts from Stride Soles for about two weeks, and I can already notice a significant reduction in the plantar fasciitis pain I used to experience. This is money well spent.

Orthofeet was a gamechanger for me!!  First of all, the houseslippers that I ordered fit, but was a little loose because I ordered wide, knowing that I probably shouldn't have.  🙄  After wearing them for a couple of days, I called and asked if I could exchange them for the same size, but not in wide.  It was no problem!  I returned them, at no cost to me, and they sent the other pair quickly.  Now mind you, I can't tell you just how much I despise wearing any kind of shoes in a house!  I love being barefoot, but am now suffering with severe plantar faciitis and was told that I must wear supportive shoes at all times.  Even though I was very unhappy with not going barefoot,  I must say that now, I am so thankful for Orthofeet!  I literally have them on from the time I wake up, until I go to bed!  It is amazing how much easier it is for me to walk when I have them on!!!  Only problem that I see for me now is, I think I need to order shoes now 😊!  Thank you, thank you, Orthofeet.  You have made my feet so happy!

The entire process worked very well. My concern is that I could not try the brace on without making the purchase. Unfortunately my brace was not right for me so I had to send back. But even that process worked smoothly. 

I was contacted by Diane to discuss a new catheter for me. She offered some information on the catheter that I am using that might not be good for me as it can cause UTI’S. I was so grateful to have her discuss this with me an offer a better option for me.

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