Hi Gabriella
Thank you for your great sell pitch, I received your emails and hoping everything goes to plan so all that's left is wishing you a happy festivities and take care. 
Kind regards

Tony Cruz 
28, Silene House West View Park
Gibraltar
GX11 1AA
M. 0035057114000


We used Spotfund for our December Give Back Initiative. Set up was easy and funds were available 2 business days after closing fundraiser. 

I was not given the option for express shipping, now I cannot find my order to correct it or cancel it. I'm trying to contact customer service and I hope I can get this fixed but as of now it is not likely that I ever buy anything from the Bradford exchange again. 

I paid what I believed was a one-time fee to create and download a resume. A few days later, I was charged USD 29.95 again as a subscription renewal. I didn’t knowingly sign up for a subscription, and I didn’t log in or use the service after the first payment.

When I contacted support, the response felt unhelpful: instead of properly addressing the misunderstanding, they mainly relied on policy wording and refused a refund. That experience left me feeling like I was trapped by unclear phrasing at the point of payment.

If you only want a single resume download, please read every line on the payment page, double-check whether it’s a trial/subscription, and keep an eye on your statement afterward. I’m now disputing the charge with my bank.

Have been using their products since day 1 and they have never disappointed us. Always reliable customer support as well.

My first time with you & it was excellent, prompt, informed & helpful non-anxious responses. Thank you

The process is well explained and super easy. It takes a little while but when you see the final product you know why… every detail counts. I’ll be a repeat customer for sure.

Logan did his job. He gave me all information clearly and in a detailed way. Really satisfied with the customer support.

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