Pushys Reviews 12,872

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's wide range of high-quality products, noting that they are competitively priced. Consumers appreciate the fast turnaround times and efficient delivery service, often receiving their orders promptly. The clear and constant communication throughout the ordering and shipping process is also a highlight for many. People find the website easy to navigate and appreciate the efficient tracking of deliveries. The company's customer service is frequently commended, with reviewers noting the prompt and helpful responses to emails and the professional handling of claims. The seamless collection process and friendly, knowledgeable staff contribute to a positive and inclusive shopping experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Excellent customer service, when a warranty replacement was needed. I highly recommend shopping with Pushys because of their excellent after sales service. When an item that I had bought failed they... See more

Rated 5 out of 5 stars
Verified

I purchased several items and they came in a couple of deliveries. Pushys kept me informed during the whole process. All goods were delivered in a timely manner and were well packaged with no damage.

Rated 5 out of 5 stars
Verified

I purchased a heart rate monitor that didn’t work. Pushys were very good at following up with the manufacturer and provided a prompt refund once I decided to get something else.

Rated 5 out of 5 stars
Verified

My front brakes were squealing, you know that noise from fluid on the pads. You clean the rotor, replace the pads, piston seals but it comes back. Bought new front and rear calipers, lines, levers, sp... See more

Rated 5 out of 5 stars
Verified

Pushys is everything that you need in an online retailer. Very good range of products, good prices, and excellent customer service. No other online retailer for bike products (and I've used most o... See more

Rated 5 out of 5 stars
Verified

I needed a very specific strong and "thin" spanner to fit my Brompton Headset. I emailed the team and asked them the "thickness" of the Park Headset spanner, answer came back the next day, I bought tw... See more

Rated 5 out of 5 stars
Verified

competitively priced and shipped promptly. It's good to be getting quick service from an independent retailer rather than the big box stores or the online marketplaces. Pushys will certainly be on my... See more

Rated 4 out of 5 stars
Verified

Just a warning, this version of the lock oddly comes without a bracket. And the bracket sold separately is not available. This is not the fault of Pushys, but a quirk of the original product marketing... See more

Rated 5 out of 5 stars
Verified

I've never had a single problem with purchases, delivery or returns. Freight is fast. Stock levels are mostly good. Products are high quality. A trusted supplier.

Rated 5 out of 5 stars
Verified

POC Octal helmet fitted great, delivered in a timely manner, but unfortunately had a crash on my second ride with it. Helmet now has a crack in it. My injuries could have been worse and would definite... See more

Rated 5 out of 5 stars
Verified

Ordered a few items from the website, 2 items were marked as a few days from supplier. They sent out the stock items super fast and advised of the delay from the supplier for the items. Communication... See more

Rated 5 out of 5 stars
Verified

Good range of products, good price and fast shipping. Website works well. Only the filter function needs an update not all products are labeled correctly and when applying filters can omit product... See more

Rated 5 out of 5 stars
Verified

I ordered two Helmets which arrived very fast and i was happy with this. One helmet arrived damaged, so i contacted Pushys and very quickly was put in touch with a team member that handled my claim pr... See more

Rated 5 out of 5 stars
Verified

Pushy's had the plus tyres I wanted, price was as expected, but the postage was unexpectedly quick, I think two days post sale. This alone made my shopping experience exceptional, as I'm used to waiti... See more

Rated 5 out of 5 stars
Verified

Really good product, said you had to source it before you could ship it, all information was up front and there to see… Will buy again

Rated 5 out of 5 stars
Verified

Always good pricing. You’re guaranteed the stuff will actually arrive and generally quickly. Quality authentic products from Pushy’s only. Thanks

Rated 5 out of 5 stars
Verified

Very wide range of products at competitive prices. As important is a fast turn around which these guys deliver ! Had multiple transactions all good I tecommend them

Rated 5 out of 5 stars
Verified

Bought two tyres, price even with freight was much less than local shops, even those with online sales. Good product knowledge was provided very promptly when I asked via email. Have used Pushys befor... See more

Rated 5 out of 5 stars
Verified

As always Pushys have provided me great quality products at very competitive prices, I like to support my local bike shop as much as possible but all my extras come from Pushys

Rated 4 out of 5 stars
Verified

I got everything, all in order and great, but did have an issue with a purchase of tubes, definitely clicked on the right size / model but then went back to orders to check on something and somehow en... See more

Rated 4 out of 5 stars
Verified

There were some initial issues with advertised descriptions which caused confusion during the order process. Then incorrect items arrived as they'd been incorrectly labelled in your warehouse and not... See more

Rated 5 out of 5 stars
Verified

The collection process was quick and seamless and service quick. Staff was friendly, but not pushy, I feel the atmosphere is indusive for customer spending...good for sales

Rated 5 out of 5 stars
Verified

By far the best bike store in Australia, the customer service is outstanding and the range of gear mindblowing! I cannot reccommend these guys enough.

Rated 5 out of 5 stars
Verified

Pushys always seems to have the best price for what I’m purchasing, plus deliveries are also hassle free to WA and on time.

Rated 5 out of 5 stars
Verified

Very prompt reply to emails and when I placed my order I got the shipping info and tracking number the next working day. Thanks Pushys, I will be ordering from you again.

Rated 5 out of 5 stars
Verified

The people who assisted me in store today were great, very knowledgeable and extremely helpful.

Rated 4 out of 5 stars
Verified

Good service good prices. Only downside is I ordered some gloves which were supposed to be large but which turned out to be very small. Not your fault though I wonder how a pair of gloves which would... See more

Rated 4 out of 5 stars
Verified

You guys actually do a great service, reliable and prompt. But of a delay on my last order- 100% knee and elbow pads but they still got here in time- just, so no harm done. Keep up the good work!

Rated 5 out of 5 stars
Verified

Order from Pushys all the time, items are always posted with haste, packaged well and priced competitively.

Rated 5 out of 5 stars
Verified

Always easy online to navigate, delivery tracked efficiently and on time. Not my first and not my last time ordering from Pushys

Rated 5 out of 5 stars
Verified

Have dealt with these people many times, easy transactions, good prices, quick delivery.

Rated 5 out of 5 stars
Verified

Pushys always seem to do good timing and were very proactive helping me with a warranty refund.

Rated 5 out of 5 stars
Verified

Great stuff, arrived quickly - first time I'd used it, but recommended by another cyclist and will purchase again

Rated 5 out of 5 stars
Verified

Easy web site - quick dispatch and easy credit when I returned an item that wasn't suitable,

Rated 5 out of 5 stars
Verified

What's not to love about Pushys, they have a great range, reasonable prices, and are quick to dispatch.

Rated 5 out of 5 stars
Verified

Very quick delivery from order to despatch. Huge range as I can always find what I'm looking for.

Rated 5 out of 5 stars
Verified

Quick delivery. One item was damaged, and they replaced quickly with no questions asked and covered the freight.

Rated 5 out of 5 stars
Verified

It was delivered quick, product was described accurately, and it fit too. Brilliant quick service

Rated 5 out of 5 stars
Verified

great products and great prices super fast shipping always great experience with pushys

Rated 5 out of 5 stars
Verified

Orders are always actioned promptly and received with a couple of days.

Rated 5 out of 5 stars
Verified

Great range of products, got what I needed. Easy online transaction. Delivered quickly.

Rated 5 out of 5 stars
Verified

Goods arrived promptly and safely packed. Pushys is always my first go to for online shopping.

Rated 5 out of 5 stars
Verified

Products are always well priced against competitors and love the speedy delivery

Rated 5 out of 5 stars
Verified

Only took about a week for my whole order, including bank transfer time. Good and safe.

Rated 5 out of 5 stars
Verified

Easy to deal with, knowledgeable on product and advice on lock options

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Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Pushys is Australia’s leading Online Bike Retailer selling top brand Road, Mountain and BMX Bikes, Scooters and Accessories with unequalled knowledge and skills in the local market. What we do: Offer all products at the best price possible. Sell only quality brands from authorised local distributors with full Australian warranty support. Stock all the 15,000+ range of products in our Brisbane distribution centre. Ship your order same day if you place it prior to 3pm. (free shipping if over $100*) Offer you the best possible customer service experience with highly skilled and knowledgeable staff always ready to answer your questions. Give a 100% satisfaction guarantee, if you have a problem we'll fix it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Easy to deal with

Easy to deal with, got it sorted asap, bike had a faulty tube, reached out and pushy had a new one sent out next day. 100% recommend and will be shopping again. Thank you for an easy transaction

November 25, 2025
Rated 4 out of 5 stars
Verified

The ordering process was easy

The ordering process was easy. I bought shin pads for my grandson's birthday. He lives in FNQ - the parcel was received in double quick time. He loved the product. Would recommend your company.

November 24, 2025

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