The Packaging Lab Reviews 306

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent customer service, highlighting the team's responsiveness, knowledge, and willingness to help. Consumers appreciate the ease of working with the company, especially in achieving excellent results, which saves them valuable time and money. People also value the fast responses and helpful solutions provided. The quality of the product is another key aspect that receives high praise from reviewers. Customers are impressed with the beautiful designs, high quality, and color accuracy of the packaging. The durability of the bags and the fast turnaround time are also mentioned as significant advantages. Many reviewers express their satisfaction with the overall value and consider the company a great partner.

Based on these reviews

Rated 5 out of 5 stars
Verified

The Packaging Lab has been working with us since our dog treat was just a concept. They're responsive, knowledgeable, and helpful. Their customer service is excellent. We will no doubt be staying... See more

Rated 5 out of 5 stars
Verified

The shipment arrived before I expected. They always do great work and my packaging looks fabulous!

Rated 5 out of 5 stars
Verified

This is my third time coming back to use The Packaging Lab. They always deliver great quality and a fast turnaround. Great prices and customer I will continue to work with them.

Rated 5 out of 5 stars
Verified

I love how the prices for the products are listed directly on the website - this is really helpful for small businesses and budgeting purposes!

Rated 5 out of 5 stars
Verified

You have fantastic products and are always easy to work with to achieve excellent results. As a single small business owner this is key in saving me time and money. I get compliments on my packaging a... See more

Rated 5 out of 5 stars
Verified

Just been a great experience so far. Our business of 75 years has little to no knowledge of packaging and these folks have been a tremendous help.

Rated 5 out of 5 stars
Verified

The phone conversation that we had going over my artwork was very helpful. She’s very patient.

Rated 5 out of 5 stars
Verified

The whole process was very simple and transparent. The final packaging came out great too! Will be using for my next batch

Rated 5 out of 5 stars
Verified

I’ve placed several orders with them and it has been great every time. Easy to place orders and the orders ship quickly.

Rated 5 out of 5 stars
Verified

all sample bags were beautifully designed, high quality and arrived very fast in the mail. thank you very much.

Rated 5 out of 5 stars
Verified

Re received the sample pack of the new printed bags. They look great. We are now working to get the artwork done to get these bags printed.

Rated 5 out of 5 stars
Verified

Great quality bags, user friendly ordering and quick turn around.

Rated 5 out of 5 stars
Verified

The efficiency and communication of the team makes a huge difference in this industry. Always willing to help and always consistent.

Rated 5 out of 5 stars
Verified

They did fantastic. The bags look exactly like the proof. The 20 bag free sample was also very helpful in understanding packaging sizes.

Rated 5 out of 5 stars

I’ve had an amazing experience working with The Packaging Lab. Abbey, the designer, did an incredible job capturing our vision, and the first round of packaging exceeded expectations. As we prepared f... See more

Rated 5 out of 5 stars

Our stand-up pouches came out so. GOOD! They literally blew us out of the water with the quality. We had been getting our stand-up pouches from Sticker Mule and the quality was terrible and awful.... See more

Rated 5 out of 5 stars
Verified

I liked very much the sample pack and its clarity. Looking forward to doing more business with you. Thanks

Rated 5 out of 5 stars
Verified

EXCELLENT CUSTOMER SERVICE, PRINT QUALITY, COLOR ACCURACY, BAG DURABILITY, EXCEPTIONALLY FAST TURN AROUND TIME. OVERALL GREAT VALUE-ADDING COMPANY TO PARTNER WITH. HIGHLY RECOMMENDED.

Rated 5 out of 5 stars
Verified

Great quality product in a tight timeline. Could not be happier!

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Company details

  1. #1 of 19 best companies in Packaging Supply Store

Written by the company

At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging: No minimum order quantities No tooling costs Custom printed packaging Order online, have it shipped in 24 hours


Contact info

5.0

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars
Verified

Awesome

They did fantastic. The bags look exactly like the proof.

The 20 bag free sample was also very helpful in understanding packaging sizes.

October 20, 2025
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Rated 5 out of 5 stars

Great Company To Work With

I’ve had an amazing experience working with The Packaging Lab. Abbey, the designer, did an incredible job capturing our vision, and the first round of packaging exceeded expectations. As we prepared for another order, I wanted to make some wording changes and ran into a few editing issues. Abbey kindly explained which software I should use and even offered to help with the edits. This perfectly reflects my experience with The Packaging Lab — down-to-earth, supportive, and always delivering a great product.

September 28, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10!!!

Our stand-up pouches came out so. GOOD! They literally blew us out of the water with the quality. We had been getting our stand-up pouches from Sticker Mule and the quality was terrible and awful. We stumbled across the Packaging Lab, ordered a sample box, and then finally pulled the trigger on 1000 pouches.

We were definitely nervous (1000 units is a lot for our tiny business!), but we were blown away when they arrived. The colors are bright, the design is crisp, it feels good, looks good, it seals easily and properly -- I really do not have enough good things to say about The Packaging Lab. I'm so happy we discovered them and we will definitely be using them for our packages for the foreseeable future.

Thank you so much!!!

July 22, 2025
Unprompted review

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