The size font on the pens is smaller than I realized it would be. I wish an agent might have realized that and emailed me asking if I realized how small the lettering would be. Since I only wanted one... See more

The first calendar I ordered was out of stock even though your website showed it in stock. The Gentleman who assisted me with revising my order was very helpful however I am yet to receive a credit o... See more

I ordered it and got everything within less than a week very impressed with the immediate service and the price was reasonable. I highly recommend this company. If you need pens, it will cost you less... See more

My only criticism is that when I called to place my order, I was told I had to speak with a specific person, who was not available. I called twice to place my order but had to wait until the specific... See more

Church pens bring smiles! I ordered pens for my church to help raise awareness for our services and provide a little smile to visitors and community groups using our space that needed one. We are loca... See more

I love getting promotional products from pens.com. They are willing to work with you to get your design on items you are interested in. Shipping is fast. Their representatives contact you to see if... See more

The products are of good quality. But I paid for 3 days express shipping on November 26th it wasn't delivered as scheduled. My guests couldn't receive their gifts. A refund was supposed to be sent to... See more

I have been a customer to pens.com for many years. They have many choices starting from a variety of pens, stationary items, calendars and so on which are impressive too. What I like is their prici... See more

These 2026 calendars were intended as thank-you gifts for both musicians in the orchestra as well as donors who support the orchestra year after year. Order turn-around time was fast and the calendar... See more

I purchased the Engraved 18 oz. Isola Recycled Stainless Steel Bottle as gifts for my clients. They are of good quality and the engraving looks beautiful. Everyone who has received one loves it and th... See more

Quick and easy ordering with great options for personalization. Received quickly and great quality. Our patients look for our pens and ask for them when they come in! Greta job - thanks for making us... See more

I called to identify a past ink pen order, and your team was very helpful in locating the details. We really appreciate the outstanding customer service—especially as a small church with limited order... See more

I actually called the company to find out what ink pen that we order a couple of years ago because we loved them so much. The person I talked to was so helpful and looked up the information for me.... See more

We love these pen light key rings they are a great addition to our Woman's Veterans Retreats across the nation!! Thanks for helping make it a great reminder to our campers of a weekend of great life c... See more

I recently placed an order and in a short time I received confirmation that the order was received. I checked what was going to be delivered and approved the order. Received the pens a short time late... See more

The final product ordered was good. However, we had asked for samples of three different pens from among which we were trying to choose, and were told at least three times that they'd be sent, but we... See more

Nice item but charging me almost double to do it will make me think again on a purchase and your billing sucks I’ve been trying pay for hour haven’t got done yet.

Sales rep Wayne was professional and helpful every step of the way. Smooth transactions for our pens & tumblers. Quality for both products were amazing. Shipping was fast. Highly recommend Pens.com... See more

These were good quality and design and fast shipping. I did have 2 broken ones in delivery. Probably occurred during delivery. Customer Service has reached out to rectify. Thank you Dr. Fontenelle

I DID NOT LIKE THE FACT THAT SOMEONE LOST MY ORDER THAT I SENT IN AND THEN I HAD TO REORDER WITH I GUESS WAS A THIRD PARTY PERSON WITH WHOM I COULD HARDLY UNDERSTAND WHICH MADE MY ORDER LATE FOR A PRE... See more

Used a representative for a larger business order and was given better pricing and all questions and changes were made. All products received timely and as they should have been.

It's helpful to have an account rep. with a direct line to help with ordering products especially if needed to have several phone conversations when getting a product ordered and not having to explain... See more

The quality of the products I received were fantastic! I appreciate the customer service of Monique, really easy to work with. It shipped quickly and feedback has been great. I'll be doing more... See more

That my orginial order was to contain a duffle bag, that was not included, but a cup was but it was dented. It took a lot for me to get this matter address via call center.

Pens i have received in the past have been excellent. This batch, the ink does not write well, like its dry before using a pen at all. Its pretty frustrating for an almost 1000$ order.

I’m very happy with my custom magnets. I had trouble getting the picture and text aligned correctly. I put a note on my order asking for it to be arranged the way I wanted. First thing in the morning... See more

Ordering was easy on line. Price is very reasonable. The calenders were delivered within 2 weeks of ordering. They are also very good quality.

Pens.Com did a fantastic job getting my flashlites and pens 🖊️ to me in a very timely fashion. They have a great customer service department that was really helpful in answering all my questions. I w... See more

The pen refills I ordered came on time. Unfortunately one set of refills will not be used as they are the wrong size. Your catelog needs better size descriptions.

I Really like the little flashlights, as do people I give them to. The writing on the logo was smaller than I expected making it difficult to read. One had got loose and switched on during transit so... See more

My experience wasn’t great. Some other logo (Slideshare) was on my pens and completely overshadowed my logo. Their logo was big and bold. Houston Treatment Ctr logo was barely big enough to read. I do... See more

Although the items may be a bit expensive since recently, but at least I got exactly what I ordered and they will arrive on time. The best part is that I don't have to pay up front, I can pay later af... See more

They worked with us to make our printed logo and information look awesome on the calendars we chose. Thank you for the great customer service!

Great quality pen. When I was trying to style it myself, it was looking the way I wanted. I called, and their rep was able to do what I couldn't, and I'm pleased with the final product. Aesthetically... See more

Kimmoni was fantastic from start to finish. I was struggling with the design and she was able to make it easy. She also made sure I had the best possible price. The shipping process also improved. My... See more

Ordering was very easy & pens were delivered pretty quickly. Printing was correct although a few pens where broken. Overall, the pens were just what we were looking for!

I’ve been ordering from Pens.com for over 20 years, and they have consistently delivered excellent products and outstanding customer service. The quality has always been reliable, orders arrive on tim... See more

I really like working with our rep, Mallory, she is always attentive, gives me great suggestions and always reaches back out when I ask her to.

The guy that called me was very polite and patient. He spoke perfect English and even called me back to ask about one small detail. The flashlights came in perfect.

The box that the pens arrived in was opened and several were damaged. The box was placed in a larger box and there is no way to know whether all pens were received.

All charges should have been known before placing order. Final cost of order was double the amount I thought it would be. Will not order any more until I am sure of the final cost. Pens were f... See more

Depends are very nice. I didn’t like the extra $47 that was charged as a tariff on my order when I placed it with the girl online, she never told me about it.

Quality of item was better than I expected. Logo looks great! All of our group members want one. Good job! Will be ordering again soon.

Although I ordered early in Dec. The products were delivered in time for our Christmas party. Both sets of products were delivered in good shape. The staff loved the company logo inscribed book bags.... See more

I love using Pens.com. They are quick to turnaround artwork and product and accommodate my questions and needs. So many products to choose from as well!

Having shipping included helped close the deal. I have ordered in the past, and felt that the set up cost & shipping were close to deal breakers. This time, I could figure my cost with no surprises... See more

I was disappointed at the sixe of the imprint. It was much smaller than the example and approved proof. Maybe my fault,

Your Company has always come through with the highest quality of pens. I have always have been pleased with the outcome!

The pens came to me just as I ordered. I had ordered a bunch of them before, but was told the price and availability would a problem later.

Easy, quick and convenient ordering is always the best and to get great products!