Doreen is the best customer service rep I have ever had the pleasure of corresponding with. She is knowledgeable, kind, and always understanding of the situation.
Thank you, Doreen for all your support!

Clean and Fresh is the Home cleaned with Safrax tablets!!!

I trust Cyclopure completely. Their commitment to safe and effective water treatment is evident in their products

If I could rate Dr Water a 0 I would. They have the worst customer service I have encountered. They shipped me a partial order and then refused accountability. The packaging was not sufficient to handle the shipment and it ripped open in shipping. They are ghosting me after stealing my money. If you buy from them, I hope you don't need support.

Great customer service
They not only design nice products but also has satisfying post-sale services. Thanks Julius!

I rated one star out of five as there is no ZERO star choice.  The issue arose on Monday Dec 8, house felt cool so I check my Thermostat and it confirmed low temp as the furnace wasn’t working.  Called Reliance that evening and they sent a service technician the next day.  The technician said the igniter wasn’t working and had to order the part.  Keep in mind the igniter is approx 3 inches in size with a couple of wires, not difficult to keep in stock.  Technician say local shop did not have in storage and would have to bring it in from some other city.  It arrived quickly enough and technician installed it but furnace still did not work, technician said they sent a faulty igniter, so he would have to order another one but did not give me a date when a replacement would arrive, so he left me in the dark.  I called their customer service line as to what is going on and they said an additional part was ordered (a part that was replaced last year with a used one).  I talked to the parts case manager who said the parts were orders and he would provide me with a tracking number.  Weather forecast was calling for -20 for next several days and as I did not receive the tracking info I called again and talked to another person in parts, she in turn said worst case, parts would be in on Monday.  Well today is Monday Dec 15, experienced a -22 C over the weekend and no text or call from Reliance.  So I called again to assess what my options are.  I could wait and allow Reliance to receive the parts and fix the furnace (I pay monthy for their maintenance plan), I could replace the furnace with a new one (my furnace was installed by Reliance 15 years ago) with anyone but Reliance, or I could take legal action. Waiting till the end of the day to decide, another case manager said she would get back to me soon and it’s been over two hours now.  Ironically when you call Reliance a recording indicates that they have received 150,000 positive reviews, to be fair they should indicate how many negative reviews they received.  I’m feed -up with Reliance, they are absolutely horrible, but so as not to paint all with the same brush, they have a few good people working for them.





From Tricia the sales representative to Sean, SWOENOY the service technician, the experience was flawless. The information was easy to understand, and the installation was swift. Both parties were very knowledgeable, experienced and pleasant. I would highly recommend leaf home water solutions.

just got my first bill for services from CONservice my water bill for 5 years has been 3-4 dollars a month my new bill $11.00 ... trash was $30.00 a month now $44.00 .. sewer was  $10.00 now $15.00 ... ive never seen a company with the amount of complaints this one has who in their right mind would hire them 

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