Adobe Reviews 6,574

Been a subscriber for many years actually since the day CreativeCloud was launched! Still can't belive the sneaky ways Adobe tries to con money out of people! Constantly increasing prices but with... See more

A truly evil, despicable company contributing a net negative to the world by existing. It is not possible for Adobe to repair their brand perception even if they made their products completely free. T... See more

This company engages in deceptive and predatory business practices. I signed up for a monthly subscription, which in reality was a "yearly subscription billed monthly." The company then charges an exu... See more

Profiteering scumbags. An almost 20% monthly subscription price rise overnight. If you can find other software that will serve your needs I would highly recommend doing that. They have us all trapped... See more

I came here on Trust Pilot only to give this review. We are bound to Adobe programs as an industry standard, but what are you doing with this early termination fees - charging me MONEY because I refus... See more

I was charged a $310 cancellation fee after paying for 3 months. Be very careful signing up for their free trial. I looked at their reviews after signing up for their service and learned they have h... See more

Change country Trying to change from an Australian plan/country to the Netherlands. Been online chat with Adobe agent. They cannot get their system to change. Their on line forms all default to... See more

The recent raise of prices is not in a decent proportion, neither is their customer service any helpful, nor their product quality in general. A company of that size and with that kind of financial st... See more

AWFUL. Scam subscription, been charging me every month of a payment of £28.99- not letting me know the price of subscription is going up. In the manage my subscription you have to pay an £80 early lea... See more

Honestly can't believe how terrible customer service is. This is the second time I've caught them charging me twice a month. Both times they said I ha a 2nd subscription that I didn't know about. Offs... See more

I’m giving 1 star because I had no option to cancel my trial at any point. The system automatically charged me even though I used the program only once and decided it wasn’t for me. I felt completely... See more

I tried to cancel a free trial and the cancellation page gave an error in every browser and on my phone. When I contacted support, the agent ignored multiple direct requests to cancel, pushed sales pi... See more

I was on a $34/month plan and got offered a free one year subscription from school ($74/month value). After my subscription ended they started charging me $74 a month and refused to refund me my money... See more

Horrible customer service, customer manager contact they provide is simply not reachable. My subscription is due soon and I am simply not able to cancel it. DO NOT use it, it is absurd how they just i... See more

I have been a loyal customer for many years, but the latest price hike of 90% of the usual price is simply greed. Thank you but no thank you. No loyalty discount for a loyal customer, they disconnecte... See more

Adobe used to be a Powerhouse, but is now so powerful and extremely not user-friendly, especially when it comes to choosing one of their seemingly infinitely variable plans and cancelling them. Th... See more

I would give a negative if i could. Their core products like indesign and acrobat are suffering because they are focusing on competing with canva, i wish they would just make their products better for... See more

Appereantly I bought Adobe Stock, which costs around 35 $ a month. I can't remember ever buying it. Cancelling it costs 144 $. I feel scammed. Lightroom as a program is fine, but I hate Adobe behind... See more

Deceived into recurring subsription with no ability to cancel. The software's great. I'd be a happy customer if I could just cancel it and resubscribe if I ever want to use it again. As it is I'm more... See more

I am a college student, and downloading Adobe Cloud was required for this course. Their " student deal" is such a lie. They just want your money. I used this for about four months and had a $120 cance... See more

same problem as everyone else. I did a trial and could not get it to work, so i canceled right away, somehow they kept charging me $36 per month and gave no notifications about the charges. Reque... See more

Their stock website is now full of AI stuff instead of photos. Also there subscription fee is ridiculously overpriced for what I'm getting. I'm not a professional photographer. I used to just like do... See more

Disgusting crooks have deceptive billing practices. My daughter only needed this for her college course for a semester, and they are trying to charge me over $125 to cancel. This is pure extortion! T... See more

I have no words to describe how much I hate Adobe. I want to cancel my current plan, but Adobe claims I need to pay a fee to do so. This is despite the fact that I’ve been paying for this subscription... See more

They go after college students who need their tools for a class offering their creative cloud suite for $24.99/month, but disclose only in small print that the subscribers are stuck paying $24.99/mont... See more

I just joined the class action fight against Adobe. I also was unable to get out of my subscription because of the huge penalty fee. Eventually I talked them out of the fee, and I have the cancellatio... See more

I want to warn anyone thinking of signing up for an Adobe free trial. I cancelled mine before the trial ended and even received confirmation of cancellation from Adobe. Despite this, Adobe c... See more

I’m a pretty chilled out guy, and pretty accepting that people work hard and mistakes happen. But Adobe customer service just seems to be full of liars. They tell you a price on the phone, you double... See more

Simply WOW!!! I canceled my Creative Cloud subscription a long time ago. Nevertheless, they are still trying to charge my credit card, which fortunately has already expired. It is also not possible... See more

Unfair terms - Adobe are locking customers into annual subscriptions without making it clear when signing up. Hefty penalty clauses for trying to cancel. This should be reported to the CMA

I was testing Creative Cloud on a £32.99 per month plan. After 3 months the plan automatically went up to £66.49, and I'm locked in for a full year. Adobe is charging me over £250 if I wanted to end... See more

Tried to cancel our Adobe Creative Cloud Plus for Teams licenses over the phone since they auto-renewed our contract while I was out on maternity leave. They confirmed over the phone that it was cance... See more

Got into a subscription by accident cos it went to payment after a trial period. But then I couldn't get out of the subs ration unless I paid. Had to pay £59 to cancel!!!!!

PDF Editing Hell, not only is their program crap but I am convinced that I deactivated my account prior to the free trial ending. Surprise surprise they charged me anyways.

I had trial for their services (mainly PDF converer). 7 days free trial, then monthly £ 13.99. It states cancel anytime... when you try it states I agreed cancellation fee within T&C... which is £ 79.... See more

Total scam. Signed up for free trial. Immediately canceled when I realized that the product could not do what I needed (and what it advertised it could do). Adobe began charg... See more

Adobe.com is official scams and I don’t know where to report this. I have been charged 160.- chf (180$) for cancellation subscription which is totally unfair.

They have scammed me out of 12 months of payments after my subscription was finished and I still can't change payment details or cancel again.

having just spent 2 hours on live chat with a support agent for him to offer no solutions whatsoever the person clearly had no idea what they were doing and then left the chat what an absolute waste o... See more

Fu** Adobe everyone has the same problem. Can’t cancel memberships. All they do is take your money. Hope someone sues them😍.

Malicious and bad pricing model, terrible customer service and an extremely greedy company offering a very limited service. Honeslty, If there was an award for worst company of the decade. It would... See more

I've been using Adobe for 15 years or so and I can only say the programs they have (usually use Photoshop, Premiere, After Effects, Indesign and Illustrator, Bridge too) have only gotten worse. Bugs p... See more

only decent app that they maybe have is psd and AI. but still i'm really doubting them as a company as they haven't improved much in the years and you still pay them premium price tag. for example pre... See more

I don’t usually leave reviews, but I felt compelled to this time. Their one-star reviews say everything you need to know. They offer a 7-day free trial, which I canceled after 5 days. But canceling wa... See more

I have been a loyal subscriber for years, but Adobe has turned into an absolute nightmare. They are now trying to charge me just to access my own history and files. When I tried to cancel my "monthly"... See more

Says i have no packages, no plans and yet they are still charging me. Support is trying to make their staggering awful User experience my fault .

New Lightroom Classic changes have totally screwed up my workflow and where I am used to working within the product. Why would they do this to the product? I mean, it sucks already, but this has made... See more

Adobe has become over priced and saturated with micro purchases and subscription to add on to your already expensive plan, you might think if you buy a subscription to all of adobes apps, you'll hav... See more

Let me start by saying that I was a beta tester for the very first version of Acrobat when it came out in 1993. I even worked for Adobe after they acquired a company I was associated with. Now I'm at... See more

i cannot see how this company will survive an other year, their tech is so poor, it's literally about turning pics into a pdf yet its slow, never works and has led me to almost throwing my computer ou... See more