boomerang carnets Reviews 1,342

Marge was very helpful in stepping through the process of submitting our first carnet, even making it easy to resolve issues I made with my first submission. She’ll also be helping us plan out the cus... See more

Boomerang Carnets are wonderful! Every time I've dealt with them they are incredibly helpful, super efficient, and just a joy to work with! For a process that can seem daunting and a little confusin... See more

We were in a bind trying to get something to Canada. After weeks of effort to get registered with CARM to go through the Canadian border, we were out of time. I called Boomerang Carnet and Marge was a... See more

Boomerang Carnets made the baffling world of international customs and carnets much easier to understand. They're customer service was fast, effective, and friendly. And the instruction they provide e... See more

The representative we worked with, Marge, was so responsive and helpful despite some confusion with acquiring the bond. She helped us troubleshoot some problems and followed up after purchase to make... See more

Kiel Ursin provided the best customer service ever experienced in any capacity. Thank you Kiel! You are the man. I presented a challenging situation, he provided clear, quick, effective service. He co... See more

It was my first time applying for a carnet and everyone was patient and helpful with my many questions. Sarah and Margaret were especially helpful and quick! Margaret helped get our carnet out for shi... See more

Kiel & Sarah were absolutely incredible. Seriously, each time I called with a question, I received some of the best customer service I have ever been given in my life. They were supportive, knowledgea... See more

Kiel Ursin excels in customer service! The website portal is easy to use, but having a live customer service representative to confirm the information and assure all was in order provided confidence a... See more

Super easy and straightforward. Everything was done a lot quicker than I was expecting. Im going to have my carnet in my hands just a few short days after barely beginning the process. Customer Ser... See more

I have been working with ATA Carnets for many years and am always amazed at their expertise, super quick turn around and professionalism. I'm not wersed in carnets and the staff always calms me down,... See more

Incredibly fast, responsive and quick to help while on the move. I needed my carnet to be delivered while I was traveling between cities and they made it happen! Boomerang went above and beyond, coul... See more

We have been working with boomerang for years. I cant imagine how we would travel with our equipment without their knowledge, support and dedication. They are also extremely fast and responsive. Ove... See more

Everything smoother than I thought could ever be possible. I haven't experienced such good customer service in over 10 years, from ANY industry. My questions in the chat were quickly answered, and I w... See more

I couldn't be more pleased with my experience at Boomerang Carnet. They were friendly, incredibly professional & incredibly helpful & knowledgeable. I couldn't be more pleased with my service. I feel... See more

Marge was fantastic! She was patient and knowledgeable. With this being my first experience getting a Carnet, I was filled with all kinds of anxiety; but Marge’s reassurance and steady hand got me thr... See more

So far, our experience with Boomerang Carnet USA has been excellent. I was able to get in touch with their team right away, and both Marge and Sarah were incredibly helpful in making the entire proces... See more

Very pleasant and helpful people. No matter who answers the phone, they are always extremely helpful/knowledgeable and polite. They take interest in my need for the Carnet and what I am trying to acco... See more

1st time ATA Carnet shipper and was able to reach them quickly by phone when needed. Reps were extremely knowledgeable and willing to explain what I didn’t know. Answered all my questions. Got me sign... See more

the patience and expertise from Sarah and Margaret. They both made me feel like no matter how many times I called it was no concern and we were able to accomplish creating the carnet.

The customer service at Boomerang Carnets is unparalleled. Quick to answer the phone, knowledgable and happy to help. They care and want to ensure you get what you need. Kiel and Marge are both exce... See more

First time use with no understanding of the What/Why etc. The Team walked me thru it, answered my questions and provided direction to ensure that when we use the Carnet... it will reduce any issues.... See more

The staff is extremely attentive. They are always there to answer any questions and help with any issues you may have. I have used them in the past and will continue to use them for my carnet needs.... See more

Amazing service, prompt, worked through some problems that would have cost us much more money, but prevailed on our behalf to lower the cost. Helpful in filling out hte carnet data on line and ma... See more

Kiel was incredibly helpful & went above + beyond to help me with the carnet process. He was very diligent and thorough with his explanation of the steps and offered the best customer service I've exp... See more

Amazing help! I really am grateful for the direction, guidance, and patience that the Boomerang team had with our process. As a first time client, I can promise you we will be back for continued su... See more

I was in a pinch and needed to turn around a carnet relatively fast. Marge was knowledgeable and not only explained the whole process, but helped me get it done. I really appreciate her and will be re... See more

The associates at Boomerang Carnets have been extraordinarily helpful. They are responsive to both phone calls and emails, they are polite, helfpul and incredibly knowledgable about a process that wa... See more

Their agent called to confirm information. Very nice and professional. My carnet was done very quickly to be at my freight forwarder the next day.

When they saw that our flight was in less than a week, they made an extra effort to be prompt and processed our application in less than 1 day!

Couldn't have made this experience smoother or easier to understand. Thank you for all of your help!

Everything they did to make our temporary transport of ultrasound machines for a medical mission went without a hitch. From registration through our final customs check, the guidance we received was s... See more

The team at Boomerang Carnets are amazing. We have worked with Kiel a few times and he is always incredibly helpful, informative, and communicative. They make the carnet process super easy.

Never had to do one before. Excellent website, self explanatory. Phone call follow ups easy to understand a pleasant. Will be using again in future.

First time needing a carnet, excellent service and expedite where given, called and got human help immediately for all questions. Even extra coaching an tips for how to use.

I have worked with Kiel before and he is a true professional. He was very kind, patient and efficient with my Carnet application and made the process effortless. Five stars to him and Boomerang!

Took the time to explain everything completely, and provided tips and suggestions for a smooth experience. Prompt and thorough.

The person who helped me went the extra mile to make sure the carnet was correct and gave me some good advice about locating customs offices.

Kiel continues to exceed my expectations and requirements as a customer. Fast, friendly and knowledgeable! Got a carnet done for me in less than 4hrs!!

Kiel helped me through the process quickly and efficiently, answering every question I had and making it clear he would be there if I had questions in the future.

Kiel is wonderful. They always answer the phone which is very hard to come by now a days! They are extremely helpful and always answer all my questions.

For me the response time over email was great Not waiting for answers Great service - Kiel very knowledgeable

The application process was very simply and straight forward. Received the Carnet quickly. Customer service was knowledgeable and professional. I've worked with Boomerang Carnet in the Past and sugges... See more

Very friendly and helpful through the whole process.

Margaret (Marge) was amazing. I reached out with an urgent issue late in the day, fully expecting to be told I'd have to wait until the next morning. Instead, Marge picked up immediately, calmly walke... See more