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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products and the high quality of the items. Consumers highlight the efficiency and speed of the service, from the order to the delivery. People appreciate the ordering process, which is described as smooth and easy. The staff receives a lot of praise, with reviewers consistently mentioning the helpfulness, knowledge, and responsiveness of the representatives. Customers also value the clear communication and the proactive approach of the team in ensuring their needs are met. Many reviewers emphasize the personalized service and attention to detail they received.

Based on these reviews

Rated 5 out of 5 stars
Verified

This was my first time ordering products from Flashbay and the customer service was great. They were always responsive and helped make sure our artwork was done right. I was always given an accurate t... See more

Company replied

Rated 5 out of 5 stars
Verified

The products we ordered from Flashbay were of very high quality. I was very pleased with the order. I was able to request samples before my purchase, and this helped me to be sure of the product I was... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm very pleased with my experience with Flashbay. The quality of the products, customer service and speed were top notch. Shelby was incredibly helpful when I was placing my order. Her follow up an... See more

Company replied

Rated 5 out of 5 stars
Verified

The Flashbay rep was very quick to respond with a quote and proof. They price matched with another company. The USB sticks turned out GREAT - professional looking and no issues. Turned out just like t... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m delighted with my purchase from Flashbay! The customized umbrellas turned out exactly as I imagined - the design was clear, the printed logo looked professional, and the material felt durable. The... See more

Company replied

Rated 5 out of 5 stars
Verified

First of all, It was a pleasure working with Max Tumpson. Products are fantastic, fair pricing, excellent service. Max was very informative regarding what was going on with the order. Very quick turn... See more

Company replied

Rated 5 out of 5 stars
Verified

The products are great and the turn around time is amazing but the most important aspect about Flashbay is the customer experience. Marcus has handled two of my projects and he has been great. He is a... See more

Company replied

Rated 5 out of 5 stars
Verified

Great communication, great product. Everything delivered ahead of time on a tight schedule and looks great.

Company replied

Rated 5 out of 5 stars
Verified

From shopping catalog to receiving preview of my product and accompanying service support with Hieu, all steps went swimmingly smooth! The product sample came in swift and final product came in as des... See more

Company replied

Rated 5 out of 5 stars
Verified

Flashbay worked with us on tweaking our product to make it the best! They worked with my time table and stayed within my budget. So great working with them and will definitely be a repeat buyer.

Company replied

Rated 5 out of 5 stars
Verified

I cannot recommend Flashbay highly enough. Their customer service team were prompt, professional, and courteous, with swift responses to quotation requests. Our items were dispatched quickly and are o... See more

Rated 5 out of 5 stars
Verified

Great service, high quality. They made it easy to find exactly the right fit for my project.

Company replied

Rated 5 out of 5 stars
Verified

We will always use Flashbay for our firm merchandising needs because of the personalized service we receive. The quick turnaround, prompt communication and team involvement is always on point and app... See more

Company replied

Rated 5 out of 5 stars
Verified

Flashbay is great to work with and very accommodating with clear timelines on production.

Company replied

Rated 5 out of 5 stars
Verified

RJ was extremely knowledgeable with the products. We wanted flash drives with our logo on them. He helped me out with getting a proof almost immediately and I was able to provide our own logo for the... See more

Rated 5 out of 5 stars
Verified

We've just opened a small office and Brian Truong helped us immensely. He gave a variety of items and price points to help find something that would fit within our budget, while guiding us through the... See more

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Company details

  1. #1 of 36 best companies in Promotional Item Store
  2. #1 of 246 best companies in Business to Business Service
  3. #1 of 61 best companies in Computer Accessories Store
  4. #1 of 2 best companies in Drives and Storage Service
  5. #1 of 114 best companies in Gift Shop
  6. #1 of 105 best companies in Hobby Store

About Flashbay

Written by the company

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


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Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Sales associate was great

Sales associate was great. Items were great. Workmanship was fantastic.

June 27, 2025
Flashbay logo

Reply from Flashbay

Hello Karen,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

This was my first time ordering…

This was my first time ordering products from Flashbay and the customer service was great. They were always responsive and helped make sure our artwork was done right. I was always given an accurate timeline and my order arrived exactly when they said it would. We loved our product! Thank you Justin Bamberg for making the whole process as easy as possible.

November 28, 2025
Flashbay logo

Reply from Flashbay

Hello Carina,
This is what we love to hear!
It’s great to hear that Justin was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Great communication - Great product

Great communication, great product. Everything delivered ahead of time on a tight schedule and looks great.

December 10, 2025
Flashbay logo

Reply from Flashbay

Hello EJ,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Great service

Great service, high quality. They made it easy to find exactly the right fit for my project.

December 11, 2025
Flashbay logo

Reply from Flashbay

Hello Tyson,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

We will always use Flashbay for our…

We will always use Flashbay for our firm merchandising needs because of the personalized service we receive. The quick turnaround, prompt communication and team involvement is always on point and appreciated.

December 5, 2025
Flashbay logo

Reply from Flashbay

Hello Maricela,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

VERY happy with our Flashbay experience!

The Flashbay rep was very quick to respond with a quote and proof. They price matched with another company. The USB sticks turned out GREAT - professional looking and no issues. Turned out just like the proof. The order arrived quickly too.

December 1, 2025
Flashbay logo

Reply from Flashbay

Hello Jared,
This is what we love to hear!
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Excellent Customer Service

Flashbay is great to work with and very accommodating with clear timelines on production.

November 5, 2025
Flashbay logo

Reply from Flashbay

Hello Jessica,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Amazing products and service

The products we ordered from Flashbay were of very high quality. I was very pleased with the order. I was able to request samples before my purchase, and this helped me to be sure of the product I was preparing to order. They were an absolute pleasure to work with, and reached out to me every step of the way. Our sales representative was extremely friendly and responsive to any and all questions. I was quite surprised with how quickly our order arrived! We are definitely going to do business with them again in the future. I highly recommend Flashbay.

November 26, 2025
Flashbay logo

Reply from Flashbay

Hello Robyn,
Thank you for your kind words!
We are glad you had an excellent experience working with us and are happy with your final product.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Flashbay worked with us on tweaking our…

Flashbay worked with us on tweaking our product to make it the best! They worked with my time table and stayed within my budget. So great working with them and will definitely be a repeat buyer.

November 14, 2025
Flashbay logo

Reply from Flashbay

Hello Robin,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Olivia was fantastic and stayed in…

Olivia was fantastic and stayed in constant contact. The shakers were exactly what I was looking for as well. Thanks again!

November 20, 2025
Flashbay logo

Reply from Flashbay

Hello Wes,
It’s great to hear that Olivia was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Super responsive and proactive

Super responsive and proactive! Very helpful in finding a great solution for us.

November 18, 2025
Flashbay logo

Reply from Flashbay

Hello Jesse,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Highly recommended

I cannot recommend Flashbay highly enough. Their customer service team were prompt, professional, and courteous, with swift responses to quotation requests. Our items were dispatched quickly and are of excellent quality. We will certainly use Flashbay again for future promotional materials.

November 19, 2025
Rated 5 out of 5 stars
Verified

I’m delighted with my purchase from Flashbay.

I’m delighted with my purchase from Flashbay! The customized umbrellas turned out exactly as I imagined - the design was clear, the printed logo looked professional, and the material felt durable. The ordering process was very smooth, and the Sales Account Manager, Katrina Thompson, was attentive and pleasant. The delivery arrived earlier than expected. AltoPeak is an excellent product for both personal use and as a gift. I’ve already received compliments on how unique and stylish the umbrellas look. Definitely worth the purchase!

November 16, 2025
Flashbay logo

Reply from Flashbay

Hello Young Bong Choi,
This is what we love to hear!
It’s great to hear that Katrina was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

From the clear communication to the…

From the clear communication to the exceptional product quality, every interaction has been impressive. The curated sample box allowed me to experience their standards firsthand—a thoughtful and effective approach that speaks volumes about their commitment to customer satisfaction.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I appreciate the quick service and…

I appreciate the quick service and quality of what they provide. This is the 4th time I’ve ordered from flash bay and each time they’ve gone out of their way to make sure that I was pleased. Keep up the good work and I’ll see you next time.

November 12, 2025
Flashbay logo

Reply from Flashbay

Hello Bonehead,
This is what we love to hear!
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Customer Service ++

Super-friendly, responsive customer service throughout the process. Fast turnaround and great quality!

November 10, 2025
Flashbay logo

Reply from Flashbay

Hello PGH Academics,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Flashbay experience …

The products are great and the turn around time is amazing but the most important aspect about Flashbay is the customer experience. Marcus has handled two of my projects and he has been great. He is always responsive and looks to make your satisfaction his priority . I would recommend Flashbay without reservations.

November 7, 2025
Flashbay logo

Reply from Flashbay

Hello Kevin,
This is what we love to hear!
It’s great to hear that Marcus was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

High quality and good customer service

Rachel was very helpful and responsive. And the products came out fantastic! The customization looks very professional. We are very pleased.

November 5, 2025
Flashbay logo

Reply from Flashbay

Hello Anne Marie,
It’s great to hear that Rachel was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

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