Jimmy was able to field my "big picture" question about compatibility among internet software companies (GoDaddy, SquareSpace, Google Workplace) and help me understand what needs to be done. I'm old e... See more
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Review summary
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Company details
- #16 of 27 best companies in DNS Provider
- #26 of 47 best companies in e-Commerce Solution Provider
- #113 of 305 best companies in Software Company
- #10 of 17 best companies in Web designer
- #29 of 65 best companies in Web Hosting Company
- #17 of 27 best companies in Website Designer
About GoDaddy
Written by the company
GoDaddy does more than sell domain names. Because every domain comes with GoDaddy Airo® to help unlock business growth. This AI experience will help you find a name for your business, build a website, and even design a logo, plus everything you need to reach more customers and make more sales.
Why GoDaddy?
We’re a trusted growth partner to over 20 million small business owners. Our global solutions seamlessly connect their identity and presence with commerce, leading to profitable growth. And when you need help along the way, GoDaddy is here for you with small business experts and resources, available 24/7.
Our Products
GoDaddy offers more than just a platform to build your website. Our groundbreaking AI-powered solution, GoDaddy Airo®, removes roadblocks to securing a domain and creating a memorable online presence with an SEO-friendly website. Elevate your business with productivity and email solutions that keep you looking professional. Our digital marketing tools empower entrepreneurs with everything needed to grow and thrive, whether selling online, in person, or both.
GoDaddy Airo®
Every domain registered with GoDaddy comes with this AI-powered experience. Business essentials like an AI-assisted domain search, eye-catching logo, coming-soon page (that can be upgraded to a full website), Social Media marketing, payments, and more! Just tell GoDaddy Airo® a little bit about your business and it will instantly generate these for you. After that, GoDaddy Airo® will handle business tasks for you, freeing up some much-needed time to focus on what you do best.
Contact info
United States
- (480) 505-8877
- www.godaddy.com
Replied to 92% of negative reviews
Typically replies within 24 hours
Domain prices are very high compared to…
Domain prices are very high compared to other providers. Also website customer dashboard is hard to navigate and find needed things there.

Reply from GoDaddy
GoDaddy website creation is a scam
GoDaddy uses duplicitious marketing to get you to sign up, but the renewal fees are extortionate and somehow you end up with fees for services you didn't ask for, which get increasingly expensive. I would not recommend any small business use this very dodgy service. They may not be illegal - but they are certainly immoral in their business preactices.
The best customer service I have ever…
The best customer service I have ever received. So patient and kind to me and fixed all of my problems. You made this so easy for me I can’t thank you enough you are amazing!
Great phone service
Great phone service, I had to call numerous times and the waiting was minimum and always fixed my problem.,
Deceivers
Subject: Unauthorized Commercial Use & Consumer Confusion - DeliverAllInc.com
I am the verified owner of the domain deliverallinc.com. I hold the receipt confirming this asset is paid in full.
Despite my ownership, GoDaddy has unilaterally placed advertisements for its own "Auctions" service and GoDaddy branding on the top-most section of my active webpage. This unauthorized placement creates immediate consumer confusion, leading visitors to believe that my company, Deliver All, Inc., is a subsidiary or partner of GoDaddy.
The Issue:
Unauthorized Commercial Use: GoDaddy is monetizing my paid digital real estate to advertise their own services without my consent.
Consumer Confusion: The layout implies a "Partnership" that does not exist.
Failure to Respond: I sent a formal Cease & Desist / Notice of Dispute to GoDaddy's Office of the President and Legal Department with a strict deadline to remedy this situation. GoDaddy failed to respond by the deadline.
Desired Resolution:
I am requesting an immediate removal of all GoDaddy advertising/branding from my domain and a formal response regarding settlement for the unauthorized commercial usage of my intellectual property to date.
I had issues and when I called
I had issues and when I called, the representative was extremely helpful and patient.
Very Poor Support and Lack of Response
Web Site has been broken since it was launched. Internal tools do not work in sync. Broken image links, very poor support. Issue has not been resolved in over a week and only once did they reach out to me even after I have sent numerous emails explaining my issues. Their main problem is their web builder seems to be going to a different URL than their commerce/products tool. It breaks the website every time.
The Company gave a BAD representation…
The Company gave a BAD representation on the (puppy or dog). I really was a disappointment, it was so small. It was not worth the money. It only want in a circle, and the bark was hirable. It was loud and it didn't even sound like a puppy or dog.

Reply from GoDaddy
The CSR who helped me navigate…
The CSR who helped me navigate everything I need for my domain and hosting. Excellent work:)
What a wonderful company to work with
What a wonderful company to work with. I had an issue with my account and they fixed. Fast service, very friendly and kind. Best customer service ... A+
Kaleem was my agent that helped me, he was amazing... top tier service
Jose was so patient with me
Jose was so patient with me. He helped resolve an ongoing issue that I have had. I lost money behind this ongoing problem and it was finally resolved. Thank you so much!!
Bogdan D was an amazing service tech
Bogdan D was an amazing service tech! Helped me and even joked along the way. He got my site back up and running with the needed SSL certs!
GoDaddy Domain Services
We have used GoDaddy for our Domain Names for many years now without any issues. They provide consistent service at reasonable costs, and offer great customer support and services.
Double charged, canceled, continued to be charged for over a year. No refunds....
I have been getting billed by godaddy for over a year without my knowledge. I tried to cancel ages ago, but because of the way the cancellation process is set up I must have clicked the wrong button.
Just spoke with customer service. Apparently they cant give out refunds.
I dealt with a similar issue when I first signed up for the service. I was getting double charged for the same website. I have no idea how that happened in the first place. I only got a partial refund for that too.
This is a complete scam. Avoid their service at all costs. I switched to another service and I couldnt be happier.
Update:
After 3 hours on hold with customer service, Dhanveer (The 3rd agent I spoke with) asked me to dig up the order numbers for every month I was charged so he could refund me.
I had to go through every godaddy email from the last year. PSYCH! no refund again.
It honestly feels like customer service is messing with me. If I could give a negative rating I would.
Update #2 :
6 HOURS IN THE CUSTOMER SERVICE CHAT. I was promised a refund and transferred over and over again. Customer service is messing with me

Reply from GoDaddy
Best customer service
The best customer service I have received over the phone by any large internet or software provider. No long wait time and a customer service rep who cared and was interested in my small business success. This is what customer service should look like.
Great customer service
Very kind and patient going through the process and answering my questions
Awesome Customer Service - Adjhun.
The service agent Arjhun was very friendly, helpful and professional. Resolved the problem promptly.
The communication and understanding was…
The communication and understanding was excellent. The project step by step set up instructions were definitely easy.
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