SheerID Reviews 1,249

As always sheerid helped me renew my student subscription but this time it took 2-3 days to do that it would have been quick if it was a whatsapp chat type support

Verification wasn’t simple because I kept having errors. Very frustrating. However, once I submitted a ticket, I heard back within 3 business days to say it was being escalated with an apology for t... See more

I was a little concerned at first because the first time I reached out, it took several days to get a response. But they ended up trying to help, and when the other service we were in communication wi... See more

The initial process was clunky. AI was unable to read my documents. But once I got into the support team, my application was processed quickly. Maebelle M was a fabulous help. Thank you 🙏

I've encountered verification issues with Google Free 1 Year Gemini AI Pro for university students, submitted all documents but still unable to verify. I reached out to SheerID support via the contact... See more

Ken stayed with me even though I was getting frustrated. Because of his thoroughness Ken was able to see my issue through to completion. The problem was with the client’s app and I was guided to the... See more

I had an issue with application for Gemini AI for students. Due to some technical reasons I got constantly rejected with an error. I am PhD student, so it might be related to non-standard email from m... See more

The auto verification was kinda tricky but fortunately Support Team quickly helped me to verify manually. 😭😭 thank you so muchhh

İt took more than 6 days to get a response, so I thought I wouldn’t receive any. However, they later sent an email apologizing for the delay and clearly explained how to solve my issue. Thanks to th... See more

thank you so much. I sent in my job description and I was approved for the sweat collection. I appreciate all of your help.

SheerID thank you so much for your consistent support and cooperation for renewing my plan. Your support has helped me to finally renew my plan. Thanking you once again

Having rated the verification process as positive I have to give zero stars for making me going through verification in the 1st place! I’ve been approved in the past and just recently for Nike. Then a... See more

Unlike ID.me, for me to enroll for the Military Discount for Home Depot, I did not have to provide my social security# and risk a data breach to have that number on the dark web. SheerID honored my Ho... See more

It was difficult to get my Student ID/status approved through the online process alone, BUT when I sent an inquiry via email the issue was resolved very quickly. So, overall, I would say their custome... See more

It can solve my problem, but initially, waiting for a response to resolve the issue took six days, which is too long and needs improvement. However, once the problem is addressed, the resolution is qu... See more

I had trouble proving some of my documents. So informed them vis a e-mail and i got quick positive reply.

My verification was't going as expected, I submitted a ticket, got a response in 6 business days, very kind operator, he managed to resolve my problem and i was able to continue. They told me the res... See more

I needed military verification for a discount, and they were so fast and thorough with getting back to me and approving it. Great company.

Verification was hard as I was receiving a lot multiple errors, however by the time I have submitted a request to the Helpdesk team, it was so fast and professional. They asked for the documents and... See more

The service is inconsistent and when it doesn't work there is zero effective support. About half my verifications fail on the first time. They will deflect and claim you must not have had proper... See more

I had an issue with a promotional code, and they kindly answered me and fixed the problem. Very nice experience overall.

Exceptional and Patient Support - Highly Recommend! I recently needed to verify my status for the Perplexity Faculty discount and encountered an issue with the document upload limit. My verific... See more

They were really helpful, it took a while for an answer but that’s completely okay, it was fast enough. Everything worked after all, so I’m really grateful!

Even though they were little bit late, they paid attention to my problem and solved it in a few days. thank you.

It took iver 7 days for me to get a reply, but once I got my reply it was super easy and a quick process.

The best customer support I have had in a while.

Fast, quick and most likely importantly human

My support experience with sheerID was quite helpfull.

Very clear about the process to follow

It was a great experience

My issue was resolved quickly. It is nice to be a satisfied client in this day and age. Kudos to SheerID for being one of them.

Iritka L my hero.I’ve had problem with my student discount for a month but Iritka was able to help me quickly.I’m very pleased with service.Thank you once again.❤️

The entire verification process was incredibly quick and straightforward.I submitted my document and received confirmation in just a few minutes. It felt secure and eliminated the usual hassle of prov... See more

Initially I was not getting verified as a student to get Apple Music student subscription. I tried many times but it was not working. But then I contacted sheerid support team and within 1 day they so... See more

Such quick and great service in providing a direct solution to my problem. Was trying to verify myself as a student and within the same day I received an email from support and they were so sweet and... See more

It was difficult to verify my Student ID/status through the online process because was having some errors , but when I sent an inquiry via email the issue was resolved very quickly. So, I would say t... See more

My online student verification didn't work out. I sent an email to CS team asking about any other solution that I could do. I was desperate for a while and start to think I'm not eligible perhaps. But... See more

I tried several times to add and confirm that I’m a student, but the main thing is that the SheerID verification support team contacted me and everything was resolved! I can only imagine how much work... See more

I would like to express my appreciation for the SheerID team. Their efficiency and exceptionally quick response time have made my experience smooth and stress-free. Every time I reached out, they prov... See more

I’ve had a great experience using SheerID. The verification process was quick, secure, and straightforward—no unnecessary steps or confusing forms. I really appreciate how SheerID partners with majo... See more