Wild Earth Reviews 18,982

Wild Earth at Burleigh Heads has become my absolute go-to for anything related to hiking and the outdoors. I’ve shopped both online and in store, and every experience has been consistently outstanding... See more

Wild Earth has exceeded my expectations once again. They provided excellent customer service and delivered my product quickly and in perfect condition. I am very happy and will definitely be shopping... See more

Have ordered off Wild Earth a few times. Every time the products have arrived on time (Or even earlier than expected) & have been in good condition - one shipping box was a little beaten up but the... See more

I ordered online on a weekend but accidentally ordered the wrong sized backpack for my son’s birthday . I emailed and they replied quickly and changed the size before sending it. Once I got it I disco... See more

Customer service in store is fantastic. I've been a long term customer and in my 20+ visits never had a negative experience. Great sales that match and sometimes beat the sales of the brands they se... See more

Ordering was simple and super efficient orders arrived in only a few days and the shoes are amazing, super comfortable and soles really are tough wearing. I walk an average if 100 Kms a week and soles... See more

Fantastic company to buy through. Saved lots of money buying through Wild Earth rather than local retailer, website easy to access, quick free delivery, great product. Would totally recommend.

I ordered a jacket online and mistakenly chose the wrong size ! I contacted Wildearth the next morning and all I can say is wow ! Sonia W was absolutely fantastic she sorted it all out for me and stop... See more

I went to the Burleigh Heads store hoping to have the Leki poles repaired (bought elsewhere), as per the advice on the Leki support hotline. Though request was a bit unusual, Nik handled it very nic... See more

Online business are usually very un personal...not these guys. Easy to contact via phone, extremely helpful, and willing to go the extra mile. I have made 3 or so orders so far and I will continue to... See more

Fantastic customer service. I ordered a pair of hiking shoes which subsequently were lost by the courier. After waiting a few weeks, I contacted the team at WildEarth and they happily shipped out a re... See more

It was super easy to purchase from Wild Earth and its great that you can nominate a preferred cause to help support. Communication was ok and items were shipped quite quickly. (Their couriers, 'Cou... See more

I purchased a raincoat from another well known shop/site and it becomes moist inside the lining , making you feel wet. This raincoat remains dry - it is almost identical but the difference I experien... See more

Hit and miss. If you get the right staff they are knowledgeable and helpful, but I’ve had more negative experiences than positive. Staff with limited knowledge - when buying shoes I had to push to get... See more

Hi team, was so excited to get my hands on this new Salamon pack that had been recommended by your team in store. I oredered it a week ago but when I looked at it to show my mate I saw it was reduced... See more

Came to buy my mother in law a pair of shoes for a multi day hike. The service we received exceeded our expectations and is setting the bar high for specialty retailers. I was so happy I returned 2 da... See more

I have always found the staff to be very knowledgeable and passionate about the products they sell. They understand that it takes time to get the right gear together for a trek and are happy to help a... See more

Super impressed with Wild Earth's willingness to repair and eventually replace the inner part of my tent. Unfortunate that there was a problem with the tent in the first place, but when the initial at... See more

It's a pity that I cannot give six stars. Great products and amazing service. I had to exchange a jacket that was slightly over the returns policy date. Wild Earth accepted it and made sure I got what... See more

Good range of products, good prices, and decent stock levels; reasonable delivery time. Didn't get my advertised free copy of Wild magazine (despite checking the hidden checkbox, which is already a bi... See more

The staff at the store were excellent at assisting us find the right back pack for our walk. Obviously have a lot of experience in walking long distance in other countries. A young girl, only wish I c... See more

Hi Team, Great customer support, staff knowledge, and overall experience. Hopefully Wild Earth can now be my go-to supplier for running shoes (and other products as I search the range). Regards,... See more

Great service from Wild Earth with order arriving super quick and great communication with the tracking eta. The Under Armour boots are also great and exactly what I was hoping for. Very comfortable w... See more

I placed the order for my Xero Mesa 2 trail shoes on a Thursday, received confirmation straight away, confirmation that the shoes had been despatched on the Friday and received them on Saturday, the w... See more

Staff offers wonderful guidance, did not over saturate me trying to sell sell sell, they assist and give you space to trial the fit and feel but continually check on you. They very genuine and engaged... See more

Love using this company online, everything arrives quickly and is exactly what you order. Can usually find what we want at a good price, love that it is in Australia so no issues with delivery

Would use and recommend this store again any time. Correct purchases arrived very quickly within stated time frame. Purchases were of excellent quality on a real sale exactly as described on site.

I ordered a ground sheet for my tent that I couldn't find anywhere else in the world. Literally nowhere. I live in the UK, so was hesitant to order all the way from Australia, but the price was chea... See more

The customer service is the best I have ever experienced! All the staff were lovely but Dan in particular was so knowledgeable, helpful & extremely patient with my friend & I as we decided on our purc... See more

Service as Good as it gets. Very fast delivery, as described and perfect condition.Great value with item on significant discount. This was my second time buying from Wild Earth, same both times.

This was my 1st time using their online service. They responded to my enquiries quickly, providing clarification. The products were as described and delivered within the agreed timeframe. I li... See more

I went to the store and talked to the staff about what I needed, and they were super helpful and knowledgeable. I later did the order online and everything was perfect. Great place to get your ultra... See more

These thongs are so comfortable but after only 7 months, they are falling apart. Not worn every day because of winter. And the new pair I have just purchased are slightly larger although exactly the s... See more

The store has many excellent products from top brands with the advantage of being able to see & try the physical products. Plenty of parking available, staff when required have been helpful.

Absolutely fantastic. It is my first time doing a hike and at 60 needed great shoes and heaps of advice. Couldn’t have asked for a better experience. Lovely genuine person who know what they are selli... See more

I entered the store to being greeted and asked if there was anything they could help me with. The lady who helped me ( I can't remember her name ) was great and very knowledgeable. She showed me to th... See more

Great prices and fast service. Located a pair of hiking shoes at a discount and added a few extra items I had been considering. Easier than travelling my city to find similar.

Very helpful. We found if difficult to find kids waterproof Merrils in the right size for our 6 year old. The shoes we needed were couriered from the Gold Coast store to Brisbane store. Much appreci... See more

Great sales assistant. Knowledgeable and experienced. Guided me away from some products instead of picking up the easy sale, which I always appreciate and why I’ll shop there again.

Friendly knowledgeable staff who genuinely care about the customer and offer great products at a great price. My order was delivered very quickly with no problems. Wild Earth is a trusted company and... See more

Good service as always. Prior to my purchase I had a question about the product. Although in the middle of a holiday period, my question was answered promptly and courteously. I selected regular post... See more

Fantastic service and delivery. Ordered one day (from Melbourne) delivered the next. The only downside is that on my initial Google search, the price and free delivery of our backpacks differed to tha... See more

Wild Earth had the specific Hiking Umbrella the I needed and were able to fulfil my order straight away. They then shipped it, interstate to WA, the next day with it arriving within the week. Thank yo... See more

Their product range is huge. I ordered something that wasn't really in stock. I needed it fast, so I contacted them and they were able to swap it to a different size for me (and even got me free shipp... See more

I love my new sandals from Wild Earth. I have never bought shoes online before but these looked perfect for my needs. They are exactly what I hoped for and were delivered so promptly. I would definit... See more

I have had both in store and online experiences. Staff members were friendly and super helpful. Customer Service was really helpful when I had log in issues. Highly recommend

This company was fantastic to deal with. Everything from initial order to delivery went smoothly. Price of the shoes I bought were the cheapest I saw. Would recommend them 100%. Will definitely buy fr... See more

Great customer service!! When I made a mistake and ordered the incorrect shoe size, there was no problems and my order was "rescued " with the correct size arriving with me in a short time. Thank you... See more

The best! Each year in June I buy their Merrell boots/shoes/sandals on special. Wild Earth posts them without charge, quickly & well packaged. They are honest!!!- yes, very rare. This company has an e... See more